Admin Awards

DECEMBER 1, 2021

Admins hold a LOT of power — the problem is, they don’t always believe that to be true. Many employees are fearful of sharing concerns with an executive, but they don’t mind telling an Admin. For Admins committed to shaping company culture, the key is to recognize your power and believe in your voice. BE A TRANSLATOR.

Administrative Professionals 40

Administrative Professionals AT&T Retirement Environment 40

Service Untitled

OCTOBER 6, 2010

A seller appears at the reception desk for a 3:00 appointment to close title on her home, notably the most expensive transaction she has ever done in her life. We call a business at 4:45 and the person answering the phone can’t email or fax the relevant paperwork because everyone is getting ready to close the office at 5:00.

Customer Service 40

Customer Service Fax Etiquette 2010 40

Service Untitled

JANUARY 13, 2011

Hasn’t the time element always been one of the biggest complaints of medical services? My decision for not going to the local emergency room was the traditional lengthy wait time and the expense. After all a physician can’t just say, “I hope to see you soon.&#. Have a friendly, inviting waiting room.

Medical 40

Medical Customer Service Social Media Expenses 40

Service Untitled

OCTOBER 8, 2010

Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products. Cultivating customer loyalty Keeping a customer or client is a lot less expensive.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Service Untitled

APRIL 14, 2010

The downside of the card is the $395 annual fee, but traveling and using the American, Delta, and Continental airport lounges as part of the services provided far out weighs the expense of the annual fee. Why pay for the use of credit cards if they aren’t able to offer some remunerative customer service rewards?

Credit Card 40

Credit Card Customer Service Purchasing Travel 40

Service Untitled

SEPTEMBER 8, 2010

With those thoughts in mind, shouldn’t senior management work on motivating factors to help employees maintain their business loyalty and commitment? Often they are the ones on the front lines, and isn’t that a good indicator of what needs to be heard? Have focus groups; consider an employee survey. Well thought.

Customer Service 40

Customer Service Self Esteem Suppliers Payroll 40

On The Job

DECEMBER 1, 2009

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, December 1, 2009 Will This Tough Job Market Change Generation Y? While I wouldn't wish a recession on anyone, I do believe that it's been a good thing for Gen Y.

2009 100

2009 Self Esteem AT&T Skills 100

Service Untitled

JULY 15, 2010

Interviews for new employees should be no longer than 20 minutes and some sample interview questions such as asking a candidate to describe a typical day at his/her last job, or describe when you went out of your way for a client can help to increase the 51% chance of choosing an outstanding employee.

Customer Service 40

Customer Service Interviewing Training Expenses 40

Service Untitled

MAY 13, 2010

She didn’t assume chopping off two inches of length would be right for me; instead she asked me what I wanted. Feedback from questionnaires and surveys can supply constructive information. If you are the only game in town or the least expensive, statistical information might not be any guarantee of how well you are doing.

Customer Service 40

Customer Service Etiquette 2010 Salary 40

Service Untitled

SEPTEMBER 7, 2010

Don’t you think? Cultivating customer loyalty Keeping a customer or client is a lot less expensive. We have all seen the damage control commercials assuring the country that BP will be making everything right again. Still some experts questions what ever did happen to all of those oil plumes in the Gulf of Mexico?

Customer Service 40

Customer Service Clothes Purchasing Etiquette 40

Service Untitled

JULY 26, 2010

Shouldn’t hospitals provide customer service? It is unfortunate that medical expenses used to account for the most bankruptcies among Americans. After all, Linda’s two-day stay for the removal of her appendix cost $78,236.40. “I almost had a heart attack,&# laughed Linda when she saw the bill. At a local.

Customer Service 40

Customer Service Medical Health Etiquette 40

Service Untitled

SEPTEMBER 17, 2010

He couldn’t find any sales staff to help, and there was not one specialist available in the electronics department which consisted of televisions, computers, etc. Also, customers complained most items were more expensive than other competing stores. Is customer service commensurate with price in real estate sales?

Customer Service 40

Customer Service Clothes Etiquette 2010 40

The Small Business Blog

DECEMBER 7, 2009

Senate bill won’t change small biz premiums: The Congressional Budget Office predicts the Senate health care reform bill would provide better, but more expensive, coverage in the individual insurance market, while having little impact on premiums for employer-based coverage. .
 You want a little more. — ST.

2009 100

2009 UPS 2007 2008 100

Service Untitled

APRIL 16, 2009

It wouldn’t have taken them more than 15 or 20 minutes and I live within 10 minutes of the company’s office. The fact that I was a first time customer didn’t matter. To me, that isn’t a good business practice. minimum service charge. Essentially, I would have to pay $85 for a $45 service.

Customer Service 40

Customer Service AT&T Policies Expenses 40

Small Business CEO

SEPTEMBER 29, 2011

The 360° feedback assessment may be an online survey version or a more basic survey on Excel. 360° feedback can also be in the form of one-on-one interviews that a third party conducts with each rater in person or by phone. When done well, however, it is very valuable and often very eye-opening relative to a leader’s behaviors.

International 40

International Mentoring Finance Expenses 40

Men With Pens

FEBRUARY 18, 2010

One was a conversation with James, who commented on one of my blogs that many copywriters aren’t good with numbers. I know that many writers aren’t great with numbers or comfortable talking about money. I know that many writers aren’t great with numbers or comfortable talking about money. Working for $5?

Elance 40

Elance AT&T Phones Policies 40

Men With Pens

JULY 11, 2010

Well, you can, but you’ll soon find that your readership drops, your traffic dwindles and people don’t talk as much about your blog anymore. They’re constantly changing their game to see what works and what doesn’t. I think too many people don’t realize, forget, or ignore the pain of blogging.

2010 40

2010 Social Media AT&T Goals 40

Men With Pens

DECEMBER 13, 2009

After all, you don’t need it, right? I didn’t pay attention to what I’d learned. Henri ( @henrijunttila ) December 14, 2009 at 3:33 am I don’t even have a degree, but after reading this it feels like I do. You’ve probably forgotten half of what you learned, too. Is Your Degree Useless?

2009 40

2009 AT&T Learning Resume 40