On The Job

AUGUST 23, 2010

Answer the phone correctly. "Yo!" Answer the phone, giving your first and last name. If you take a message, make sure you get the correct spelling of the persons name and the phone number (repeat it back). If you take a message, make sure you get the correct spelling of the persons name and the phone number (repeat it back).

Cubicle 100

Cubicle Phones Etiquette Social Media 100

Practically Perfect PA

SEPTEMBER 10, 2014

If that is the case you will have even more phone calls, meetings and general engagement with other Directors and top-level members of staff. Here are my etiquette tips when it comes to working with the Executive team. You don’t want to let the Executive team ever think that you are not in control of your job.

Gossip 100

Gossip ASAP Etiquette AT&T 100

On The Job

JULY 30, 2009

Labels: cellphone etiquette , texting while driving , workplace manners posted by Anita at 7:43 AM 13 Comments: Jacqui Barrett-Poindexter, MRW said. Especially the "I've landed' cell phone calls ;) Would also suggest 'not' multitasking with email, Twitter, Facebook, etc. Care to add to my list? Anita, great post!

2009 100

2009 Cubicle Phones AT&T 100

Professional Assistant Blog

SEPTEMBER 30, 2008

By The Professional Assistant on Tuesday, September 30, 2008 Filed Under: Productivity D o you receive junk mail, junk faxes and the occasional irritating phone call from telemarketers? Do you even receive voice mails that are left by people trying to sell you something, but you didn’t even hear the phone ring?

Fax 100

Fax 2008 Cubicle Google Docs 100

Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. But isnt it rude to interrupt?

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Professional Assistant Blog

SEPTEMBER 2, 2008

The point of this is that a person that usually is productive won’t be in a job that doesn’t satisfy them completely. Remember, money isn’t everything. I haven’t been happier in my life since I left. Do you feel that you are happy at your job? What have I done? I need to quit!&#

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Environment 2008 Cubicle Fax 100

Professional Assistant Blog

JULY 20, 2009

My weight gain happened as a result of being so busy in my new job that I started eating out because it was easier than having to make my own breakfast, lunch and sometimes dinner at home and I stopped going to the gym because I just couldn't seem to find the time. It really does help, doesn't it? Healthy Or Junk?

2008 100

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Professional Assistant Blog

OCTOBER 21, 2008

There are some companies that, unfortunately, don’t allow for purchases such as stationary , fax machines , toner , etc. You can even get new items, if you aren’t into used items or feel that they might not work as well. Since I work for a large corporation, this is my case as well. Whats next?

2008 100

2008 Cubicle Fax Google Docs 100

Professional Assistant Blog

AUGUST 18, 2008

I couldn’t believe it either. I personally couldn’t do this, but it’s quite interesting that people would actually think of this. I work in a back office environment, where 99% of our client interaction is via the phone, e-mail or outside of the office, so I can wear jeans and a t-shirt.

2008 100

2008 Cubicle Google Docs 2007 100

Step It Up VA Coaching

OCTOBER 25, 2012

Clients don’t want to know, and it makes them uncomfortable. And email etiquette is a big deal, so always use complete sentences, etc., In every communication with your clients, whether it’s by phone, email or in person, take the time to pass along some bit of appreciation, gratitude, encouragement or support.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Professional Assistant Blog

MARCH 4, 2008

Don’t forget to set up and turn on your “Out of Office Assistant&# on Microsoft Outlook. A simple bounce back message will be e-mailed to them letting them know that you can’t help them at the present time and for them to contact someone that you’ve delegated to help out in these types of situations.

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Microsoft Outlook 2008 Cubicle 2007 100

Professional Assistant Blog

JANUARY 22, 2008

Do you find that you book a meeting date/time, but one or more people from the group let you know that they can’t make it during that date/time? They either block off time that they shouldn’t have or they block it off so that it either shows that they’re busy, but really out of the office or vice versa.

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Microsoft Outlook Calendars 2008 Google Docs 100

Professional Assistant Blog

JANUARY 14, 2008

The staff member writes you back, but you don’t quite understand it. Using e-mail is a great tool, especially if you are trying to cut down on company costs via international phone calls and postage fees. You never know when someone would come back to you and tell you that they didn’t ask you to do a certain task.

2008 100

2008 Cubicle Google Docs 2007 100

Stephanie LH Calahan

MARCH 25, 2011

In addition to the name, phone numbers, company, and e-mail, include where and when you met the person, who introduced you, and why you might want to contact him/her in the future. And I recycle the actual cards so they don't become clutter. " I have no idea who those people are, but they were important to me at one time. "

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Business Cards Networking ASAP Etiquette 100

On The Job

SEPTEMBER 7, 2011

Set up an appointment to talk over the phone or in person, and then decide to multitask while communicating. No, I don't want to hear you whisper to someone else while you're on the phone with me. Just don't fail to let me know, because then you go on my sh*t list, and many people on this list will NEVER get off.

Networking 100

Networking Twitter Phones AT&T 100

Professional Assistant Blog

SEPTEMBER 22, 2008

T here is a great site called OpenTable.com , which allows you to book reservations online with particular restaurants all over the world. So next time you want to make a reservation via phone, hang it up and try OpenTable.com instead! Do you feel that you could be doing this faster? Until next time, Take care - of your clutter!

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Restaurants 2008 Cubicle Google Docs 100

Professional Assistant Blog

MARCH 26, 2008

Until next time, T ake care - of your clutter! Home About Me Advertise Why People Gossip At The Office By The Professional Assistant on Wednesday, March 26, 2008 Filed Under: Meetings , Office Gossip , Productivity D o you gossip at the office? Do you get sucked into the gossip of others? Gossip has never been a positive matter.

Gossip 100

Gossip 2008 Google Docs Cubicle 100

Professional Assistant Blog

DECEMBER 4, 2007

Do you feel that they are overbearing and don’t know when to keep their opinions to themselves? Don’t allow yourself to become them. Remember that you want to be the bigger person and don’t sink to their level. Don’t let your work performance suffer. Practice, practice, practice!

Cubicle 100

Cubicle 2008 2007 Google Docs 100

Laughing all the Way to Work

OCTOBER 20, 2007

If you are driving with co-workers: Either no shop talk or make your time productive and get ideas, problem solve, brainstorm Discuss cell phone use. It is my time to wind down and read a book or just shut my eyes. At first I hated taking the bus to work. Work it out with your car pool mates. How about you?

Etiquette 100

Etiquette Phones AT&T Forms 100

Professional Assistant Blog

FEBRUARY 21, 2008

You search your pockets and realize that you don’t have one. By The Professional Assistant on Thursday, February 21, 2008 Filed Under: Client Service , Meetings , Productivity Y ou’re walking around the office and someone comes up to you, asking for a pen. Has this ever happened to you?

Google Docs 100

Google Docs 2008 Cubicle 2007 100

Professional Assistant Blog

MARCH 10, 2008

In my weekly recap last Friday I pointed out a Lifehack.org article arguing that the current climate for hyper-productivity isn’t all it’s cracked up to be. If I didn’t have a full day’s worth of tasks to complete I wasn’t being efficient enough. Until next time, T ake care - of your clutter!

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

OCTOBER 7, 2008

But of course, you don’t want to disturb others around you with the bell going off or some even have chickens clucking as the alarm. Having a timer at your desk can be a great tool. This way, you will only have to focus on your project for that particular amount of time and not have to worry about other projects falling behind.

2008 100

2008 Cubicle Google Docs 2007 100

Loosely Speaking

FEBRUARY 11, 2009

During my recent sojourn in Chicago, I got a glimpse of the Chicago blogging scene with Mr_Electrico , aka Driftglass ( warning : Driftglass’ blog is R-rated and politically progressive, so don’t go there if that’s not your cup of tea). It made sense to use our connectivity productively during that kind of gathering.

Networking 100

Networking 2004 2009 Etiquette 100

Professional Assistant Blog

NOVEMBER 30, 2007

By The Professional Assistant on Friday, November 30, 2007 Filed Under: A re you looking for a way to make sure that others don’t open your letters or packages? Home About Me Advertise Want Confidential Documents to Stay Confidential? Then Redi-Tag Security Seals and Tape is the product for you.

Google Docs 100

Google Docs Cubicle 2008 2007 100

Professional Assistant Blog

DECEMBER 17, 2007

They can use any other means of communication, even picking up the phone and talking to each other. There have been instances of where employees that sit a few cubicles away from each other prefer to e-mail rather than walk over or call the other on the phone. This actually happens quite a bit at my workplace as well.

Cubicle 100

Cubicle 2008 2007 Google Docs 100

Professional Assistant Blog

MARCH 3, 2008

Hopefully, you weren’t also affected by the FPL power outages. It’s a reminder to all of us that depending on one system alone works fine, right up until the time that it doesn’t. I have two Gmail accounts, a Yahoo account and even a Hotmail account I haven’t visited in years.

2008 100

2008 Cubicle 2007 Google Docs 100

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Network with Stephanie or Connect with Your Smart Phone Become a Fan Follow this blog Categories News & Updates!

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Twitter Fax Networking Etiquette 100

Professional Assistant Blog

FEBRUARY 19, 2008

I worked as an Investment Advisor’s Assistant, completed my CSC (Canadian Securities Course), but soon after, I realized that this wasn’t really for me. We strive for an “open door” policy, but of course, there are times when the managers hold meetings or make phone calls and have their door closed.

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Professional Assistant Blog

NOVEMBER 8, 2007

See what you can change about yourself, don’t try to change others. At times, the person that conveys this tone doesn’t realize they are coming across in a harmful manner. If someone is making a difference by helping you or your teammates, let them know. Try to understand that change will happen, no matter what.

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Gossip 2008 Cubicle 2007 100

Professional Assistant Blog

NOVEMBER 20, 2007

This doesn’t mean that you have to go out for beers or go to a movie. I don’t mean take charge of the office – you might make some serious mistakes. Don’t whine and complain about every little task that is given to you. Don’t break your promises. Take some risks!

2007 100

2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

SEPTEMBER 3, 2008

Then he mentioned that he didn’t want all of the details of each product listed. I recently ran into this problem as well. One of my managers wanted me to use our sales tracking software to create the sales report for a particular product. He only wanted the total amounts shown as a bundled figure.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

MARCH 27, 2008

Until next time, T ake care - of your clutter! Save the new e-mail distribution list by giving it a name that this corresponds to whatever it is being used for. All e-mail distribution lists are bolded. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today.

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UPS 2008 Cubicle Microsoft Outlook 100

Professional Assistant Blog

MARCH 28, 2008

Heres a sample Thank You letter that you can use to get that dream job you have been waiting for: Your Name Your Address Your City, Province, Postal Code Your Phone Number Your Email Date Name Title Organization Address City, Province, Postal Code Dear Mr./Ms. My phone number is (XXX) XXX-XXXX.

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Professional Assistant Blog

JANUARY 15, 2008

You don’t have to do much to lend a helping hand, just go out there and join an association, volunteer or whatever would make you feel “balanced&#. I never thought that I’d want to be a Professional Assistant, but somehow it just jumped out at me. But that’s another story.

2008 100

2008 Cubicle Google Docs 2007 100

Laughing all the Way to Work

JANUARY 23, 2010

Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. He raised over $1,000. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP AT&T 2010 100

On The Job

MAY 21, 2009

Take an etiquette class. Many universities or even local business groups will offer etiquette classes, which many college kids dont even consider until theyre seniors and realize their manners border on the ape-like. I recently spent several days with professors, and then interviewed some over the phone. Pay attention.

2009 100

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Professional Assistant Blog

FEBRUARY 11, 2008

One of my readers asked me for some tips on handling annoying co-workers that don’t throw out their tea bags, leave used paper towels around the sink area or just leave their dirty dishes in the dish rack. Do you start wondering if they treat their own house the same way? You’re not alone. right away.

UPS 100

UPS 2008 Cubicle Google Docs 100