Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Why do we not use their full name?

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Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. But, as I learned the hard way it doesn't work on all systems. Thanks Patricia! Thanks everyone for correcting me.

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Laughing all the Way to Work

APRIL 17, 2010

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. What I learned very quickly was that I had to finish one room at a time.

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Laughing all the Way to Work

SEPTEMBER 18, 2009

Click on that and you will find a wealth of templates from a resume, cover letter, minutes, agenda and many others. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? I believe someone mentioned there were almost 500 to choose from.

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Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Please don’t hesitate to contact me with any questions or concerns. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway?

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Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. Google has an information line ( 1 800 466 4411 ).

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Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. Managing your workload from home when you don’t have everything you need. The cure: always answer the phone professionally - this way youre never caught off-guard. Lets enjoy our day together.©

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Laughing all the Way to Work

FEBRUARY 13, 2010

By the same token, I appreciate it when someone lets me know by when they will have something for me and if they can’t have it done by that date, then I like it when they get back to me to say when I can expect it. So that is what I like, but it isn’t always what I get. I can only guess when I might get it.

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Laughing all the Way to Work

DECEMBER 5, 2009

Take notes during the interview so you don’t forget what you wanted to ask. If you don’t get it, it wasn’t the right job for you or the right time. I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. INTERVIEW WELL Make it a conversation.

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Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? 5, 2010 at 12 p.m.

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Laughing all the Way to Work

AUGUST 1, 2010

Even if you phone the bank they need your secret passcode or they wont speak to you about your account. Of course the simple solution would be to have the same password for every aspect of your life, but nope that doesn’t work. I kinda liked that one, but nope I can’t reuse the old password.

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Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 5, 2010 at 12 p.m.

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Laughing all the Way to Work

DECEMBER 28, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? You can find the story at the following link: [link] That certainly is dedication and remarkably they were a perfect match. A nice Christmas gift to her boss who is a dad of five children.

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Laughing all the Way to Work

JANUARY 10, 2010

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Admin in the Spotlight: Interview with Lynn Holgat. ► March (2) Admin Buddies Are you prepared?

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Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

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Laughing all the Way to Work

JANUARY 10, 2010

Many young executives have never had an assistant before and are so used to not having one, that they don't know how to utilize one. Many young executives have never had an assistant before and are so used to not having one, that they don't know how to utilize one. The incentive was you saved.002 002 cents a litre.

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Laughing all the Way to Work

MAY 31, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? When taking initiative isn't the best thing. In both of my situations, it would have been helpful if I had given my input. Lesson learned and will now put me on high gut alert.

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Laughing all the Way to Work

AUGUST 22, 2009

Sometimes I need to do a job, but I can’t move forward until I get an answer from someone else. While waiting for the answer, you can go on to other tasks and bring this item forward another day to get it off your desk, but don’t let it go off your radar. Put it in your Outlook Tasks with a reminder to follow up.

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Laughing all the Way to Work

JANUARY 15, 2010

I use this all the time on my calendar and my boss's calendar, and it helps us both to know which events are phone calls which he can take in the office or on the road (yellow) or which events will require travel (blue). but I don't use that system or know what the colours mean. Another one I never use. 5, 2010 at 12 p.m.

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Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? I also had a reception and dinner to attend that night at 6. Now I am on holidays and preparing for a big move to a new home.

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Laughing all the Way to Work

JANUARY 19, 2009

The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Now don't forget to put the correc. 5, 2010 at 12 p.m.

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Laughing all the Way to Work

APRIL 22, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? I am speaking this morning at an administrative event so looking forward to meeting some new assistants. Some good advice to pass along: Never colour your hair the night before an event.

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Laughing all the Way to Work

NOVEMBER 9, 2008

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Writing when you don’t know what you’re talking ab. Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book.

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Laughing all the Way to Work

MARCH 21, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Ive been gaining weight lately and couldnt figure out why until I started to look at my new office habits. How to gain weight in six easy steps: Do not eat breakfast before going to work.

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Laughing all the Way to Work

MARCH 20, 2010

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© 5, 2010 at 12 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

NOVEMBER 10, 2008

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Writing when you don’t know what you’re talking ab. The 10th person was someone by the first name of Tammy and once I get her address I will be sending her a copy of the book.

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Laughing all the Way to Work

APRIL 5, 2010

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? If you have to reschedule, send an email apologizing, but advise that your bosss schedule has changed. People are busy and certainly understand schedule changes. 5, 2010 at 12 p.m.

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Laughing all the Way to Work

JUNE 4, 2010

The Director of my department says she sometimes feels as though she running a daycare, but sometimes people just can't "play nice" It's pretty basic stuff: share and co-operate, but sometime adults just forget, I suppose. What can you do if you are part of a team that is not playing well together? 5, 2010 at 12 p.m.

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Laughing all the Way to Work

MAY 10, 2009

She said it wouldnt look good on my resume if I was seen as a job hopper. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Still another assistant I worked with now owns her own real estate business and has an assistant assisting her.

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Laughing all the Way to Work

NOVEMBER 21, 2009

When I look at them however, I see someone who really knows their job and I know they could do it if only they would forget about what they can’t do and concentrate on what they can do. Don’t let self doubt take over. When someone asked me to speak or do something at work, I would say "Oh, I could never do that!"

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Laughing all the Way to Work

FEBRUARY 27, 2010

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Nobody seems to really know what its called, but Powerpoint Remote was given as a common name. Now at least I will have a name that most people will know what I mean. 5, 2010 at 12 p.m.

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Laughing all the Way to Work

NOVEMBER 1, 2008

I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. I have never had my own office before and I cant say I like it, but I am getting used to it (sort of). My boss and I share an office space. 5, 2010 at 12 p.m.

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Laughing all the Way to Work

MARCH 1, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► June (3) ► May (7) ► April (4) ▼ March (5) When working isn't fun: Ho hum, ho hum, it's off t. 5, 2010 at 12 p.m. Minute taking made easier.

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Laughing all the Way to Work

DECEMBER 17, 2008

Be professional on the phone and greet people who come calling, but not everyone needs to get in to see the boss. A good assistant knows just where to find the document or file needed, or they won’t stop looking till they do. Be protective of your boss’s time. Be very selective and guard their time. Be creative.

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Laughing all the Way to Work

FEBRUARY 27, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? I hope you find it as useful as I did. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca

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Laughing all the Way to Work

NOVEMBER 8, 2009

If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. Lets enjoy our day together.© He advised that I ask myself the following question for any meeting he is asked to attend: What would I need if I was going to the meeting?

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Laughing all the Way to Work

MAY 1, 2009

Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? When taking initiative isn't the best thing. If you are a new hire, take the time to learn and ask questions. I dont see it as a weakness, but as a strength. 5, 2010 at 12 p.m.

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