Office Dynamics

JUNE 22, 2016

Only a rare few administrative professionals have learned to tap into the power of the most advanced leadership skill. Learning Highlights. As an attendee, you will learn…. Plus helpful resources for continued learning!). If the WebinarJam link above doesn’t work for you, please try this link directly to YouTube.

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Administrative Professionals 2016 Gifts Purchasing 189

Office Dynamics

DECEMBER 15, 2014

We can’t tell you too much about that right now – except this – as a precursor to this momentous occasion we’re doing something very special this week only. Learn more about this special experience and what makes Who Took My Pen … Again? We’re offering our book, Who Took My Pen … Again? Why Who Took My Pen?

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Gifts 2014 Collaborate 2015 100

Office Dynamics

JULY 21, 2016

Learning Highlights. As a participant, you will learn…. We are partnering with over 30,000 hotels and major airlines and car rental companies to bring you rates that won’t be available anywhere else. Learn more about TRAVO as a free travel planning tool at www.travo.com. Replay is now available here.

Travel 100

Travel Administrative Professionals Agencies International 100

BioTeams

JUNE 30, 2020

I don’t want to be cliched by saying this, but we are now officially living in ‘unprecedented’ and dynamic times. Point 3 is actually relevant in the context of the learning organisation, as it’s a foundational method to break silos and involve intra and cross company collaboration by the way!

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Agenda Collaborate 2020 Etiquette 69

Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. Don’t forget to download your handout before watching: Why Assistants Should Consider Certification Handout. Live Webinar Question and Answer Follow up!

IAAP 100

IAAP ASAP Administrative Professionals Training 100

BioTeams

NOVEMBER 9, 2019

In this context, one-way messages are OK – as when you look at Nature; when an ant or bee broadcasts a message to another ant or bee – it doesn’t wait for a response. How do teams effectively manage communication and leverage unified communication platforms to drive smart behaviours that lead to focused outcomes? Tampa, Fla.:

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2019 Collaborate Etiquette Time Zones 65

On The Job

AUGUST 23, 2010

Learn to write in cursive. Nothing gets you on someones sh*t list faster than messing up a message. If youre in your first "real" job, there is a lot expected of you. You know the unemployment lines are long, and no way do you want to wind up there -- again. And use black or blue ink at work. Spell words correctly. Wear a watch.

Cubicle 100

Cubicle Phones Etiquette Social Media 100

Office Dynamics

JANUARY 18, 2017

Daren Martin’s presentation on showing up like an owner – and not “just an admin” – provided many great examples of how we can choose to show up, from dress and grooming to meeting etiquette to original professional contributions. FOOD FOR THOUGHT. Watch the original Isipho Admin Bursary video.

Administrative Professionals 100

Administrative Professionals 2016 Mentoring Collaborate 100

Step It Up VA Coaching

OCTOBER 25, 2012

Clients don’t want to know, and it makes them uncomfortable. And email etiquette is a big deal, so always use complete sentences, etc., But do take the time to learn about them personally; ask about their families, their pets and hobbies, and show an interest in their lives. and proof your email before you send it.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Office Dynamics

APRIL 30, 2015

Here’s a recap of just some of the amazing things that went on this year in celebration of you, Administrative Professionals: Executive Secretary Magazine sent out daily gifts from a variety of organizations specifically for administrative professionals learning benefit. Make Learning Fun For Your Admin Team (4/8/2015).

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2015 Administrative Professionals OfficeTeam Staples 100

Office Dynamics

NOVEMBER 23, 2015

Register for a replay link at any time if you can’t join the live event. . Learning Highlights. As an attendee, you’ll learn…. It’s hard to believe another year is nearly over. Perhaps you can relate to those feelings? This is our last free webinar for assistants of the year. December 3, 2015, 10:00 – 11:00 a.m.

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2015 2016 Holidays Administrative Professionals 100

Service Untitled

JANUARY 13, 2014

Our mothers told us when we were very young that we wouldn’t always get everything we wanted, and we must learn to be fair with everyone we deal with in life. In the old days, customers didn’t have the advantage of the Internet to research issues. Don’t lose your temper and raise your voice in public.

Customer Service 40

Customer Service Etiquette Medical AT&T 40

Office Dynamics

APRIL 26, 2016

If you have been in the administrative profession for 25+ years, know that you can keep growing, expanding and learning. In fact, you need to continually learn and grow. Don’t forget that comments received in April 2016 are entered to win prizes in our Administrative Professional Blog-a-Thon ! Or has it been a struggle?

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

Make or Break Moments

FEBRUARY 1, 2010

As he reviews the details of the conversation, which didn’t go well for either party, he realizes something: “…I could easily see that I had failed to establish rapport at the top of the call. When you don’t have it, every step becomes a struggle.&# When you have rapport, the sales process moves forward easily.

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Customer Service 2010 2009 2008 100

Service Untitled

JANUARY 28, 2014

So instead of telling the person behind the desk she is a “blithering fool,” please learn how to treat people with decency and respect. Employees are not automatically entitled to being paid if they can’t get to work, and those policies should be clearly explained in staffing contracts or the company handbook.

Customer Service 40

Customer Service UPS Etiquette Policies 40

On The Job

MAY 21, 2009

Learn to introduce yourself to your professors, to your adviser and to the kid who lives next door. Take an etiquette class. Many universities or even local business groups will offer etiquette classes, which many college kids dont even consider until theyre seniors and realize their manners border on the ape-like.

2009 100

2009 Etiquette Interviewing Networking 100

Stephanie LH Calahan

APRIL 30, 2013

So, I decided to focus 2 weeks of my social media time on the platform, just to see what I could learn. Link bombing - When you simply cut and past a url and say nothing about it and don't participate in conversation. GooglePlus Basic Etiquette Posting Tips   by Ronnie Bincer (Reading Time: 3 minutes). Google+ Basics.

Google 100

Google Social Media Etiquette Networking 100

Laughing all the Way to Work

JANUARY 23, 2010

Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. He raised over $1,000. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Eat Your Career

AUGUST 9, 2010

You won’t make any friends in business if you don’t respect the basic rules of etiquette, and this is certainly one of the most important. You end up in a new environment, learning new skills and meeting new people. That’s how I know what works and what doesn’t. Mike, can’t wait to hear how things go for you.

2010 100

2010 Stress Resume Cover Letter 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. She just thinks she has to answer her cell phone every time it rings. At least in his case if he has to answer it he will ask if I mind if he takes the call. 23, 1 p.m.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

On The Job

SEPTEMBER 9, 2009

The problem is that now employers don’t have the luxury of letting employees learn on the job.” Internships will also allow students to decide what they do and don't like in a potential career. But you can’t call in sick at 7:45 a.m. just because you don’t want to come to work at 8 a.m.” This is not a generational issue.

2009 100

2009 AT&T Mentoring Skills 100

Professional Assistant Blog

MARCH 10, 2008

In my weekly recap last Friday I pointed out a Lifehack.org article arguing that the current climate for hyper-productivity isn’t all it’s cracked up to be. If I didn’t have a full day’s worth of tasks to complete I wasn’t being efficient enough. Until next time, T ake care - of your clutter!

2008 100

2008 Cubicle 2007 Google Docs 100

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Learn whatis enhancing or impeding your productivity today! Productive & Organized Home Contribute to P&O!

Twitter 100

Twitter Fax Networking Etiquette 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Professional Assistant Blog

NOVEMBER 20, 2007

Here are 5 ways to score brownie points with your boss and get that promotion or raise (or both) a little faster: The one thing that I’ve learned over the course of my career is to try getting to know your boss. This doesn’t mean that you have to go out for beers or go to a movie. Don’t break your promises.

2007 100

2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

NOVEMBER 8, 2007

See what you can change about yourself, don’t try to change others. At times, the person that conveys this tone doesn’t realize they are coming across in a harmful manner. Learn from them and build on your weaknesses to make them into strengths. Try to understand that change will happen, no matter what.

Gossip 100

Gossip 2008 Cubicle 2007 100

Service Untitled

JUNE 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim. At a local.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Laughing all the Way to Work

JULY 1, 2010

I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

OCTOBER 26, 2010

Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? Here are some of the basics I learned: Listen to what customers want. Don’t make excuses when your company messes up. Listen to my complaints.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Stephanie LH Calahan

APRIL 12, 2010

Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning.    Don't like to get physical? 

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Networking Goals Twitter Environment 100

Laughing all the Way to Work

DECEMBER 31, 2009

ALL WORK NO PLAY, ALL PLAY NO WORK When I told my boss I had started a blog and was naming it Laughing All The Way to Work, he didn’t get it and said, "That doesn’t sound very professional Patricia." I hope you enjoy them as much as I did in the telling. My current boss says we get along like a house on fire.

Time Zones 100

Time Zones 2010 IAAP International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. But, as I learned the hard way it doesn't work on all systems. They said it works with most phone services. Thanks Patricia! Thanks everyone for correcting me.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 16, 2008

© Copyright Patricia Robb 2010 16 November, 2008 Writing when you don’t know what you’re talking about. I did do research however and read as many articles and books on the subject that I could and then I tackled the article and actually learned something while doing it. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 1, 2009

If you are a new hire, take the time to learn and ask questions. The first months on the job are a learning and growing experience. Take advantage of this time to learn as much as you can and ask, ask, ask. I always feel more confident when a new hire asks me a question and gets all the information before proceeding.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

By the same token, I appreciate it when someone lets me know by when they will have something for me and if they can’t have it done by that date, then I like it when they get back to me to say when I can expect it. So that is what I like, but it isn’t always what I get. I can only guess when I might get it.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 31, 2009

Lesson learned and will now put me on high gut alert. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! When taking initiative isn't the best thing. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100