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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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Ep 231: Maggie Olson – Former Chief of Staff at T-Mobile and Founder of the CoS Certification Course

LEADERASSISTANT.COM

She recently was Chief of Staff to the President of T-Mobile’s business group. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! If you enjoyed this content, don’t forget to download the entire audiobook here.

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Ep 216: Claudette Clayton on Calendar and Email Management, Delegating, and Evolving as the Assistant Role Evolves

LEADERASSISTANT.COM

In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! You can email me at podcast@leaderassistant.com.

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Follow That Gut Feeling: 4 Signs You’re Dealing with a Toxic Client

Success

A business owner might sign a contract with a client before discovering they aren’t a good fit. I missed out on a lot of money because I didn’t finish it, but it wasn’t worth it.” How to spot a toxic client Unlike Turner’s situation, however, it’s not always so easy to spot a toxic client right away.

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Leveraging AI to Unlock Human Potential | Angela Hood – CEO and founder of thisway global Inc.

Allwork

I would say the most important thing is something that a lot of companies try to do, but don’t know how they, how effective they are at it. It’s wonderful to have you with us, and I’m really excited for two reasons. First, I know how much you know, or I know how much you do. To start off, tell us just a little bit.

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