Office Dynamics

APRIL 30, 2015

Here’s a recap of just some of the amazing things that went on this year in celebration of you, Administrative Professionals: Executive Secretary Magazine sent out daily gifts from a variety of organizations specifically for administrative professionals learning benefit. Make Learning Fun For Your Admin Team (4/8/2015).

2015 100

2015 Administrative Professionals OfficeTeam Staples 100

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Go here if you are reading this in your email.) Click to get posts as we publish Prefer less email? To your success!

Twitter 100

Twitter Fax Networking Etiquette 100

Laughing all the Way to Work

JANUARY 23, 2010

Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. He raised over $1,000. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

JULY 1, 2010

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

AUGUST 15, 2009

Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. 23, 1 p.m.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Eat Your Career

AUGUST 9, 2010

You won’t make any friends in business if you don’t respect the basic rules of etiquette, and this is certainly one of the most important. You end up in a new environment, learning new skills and meeting new people. That’s how I know what works and what doesn’t. Mike, can’t wait to hear how things go for you.

2010 100

2010 Stress Resume Cover Letter 100

Laughing all the Way to Work

AUGUST 13, 2010

I had no idea this could be done, but I was thrilled when I got her email, but it just proved to me once again that we are all holding on to things we take for granted that others know about. The tip she sent me was how to edit an email that you have received. Close out of the email and you will be asked to Save the changes.

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Stephanie LH Calahan

APRIL 12, 2010

Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning.    Don't like to get physical? 

Networking 100

Networking Goals Twitter Environment 100

Professional Assistant Blog

MARCH 10, 2008

In my weekly recap last Friday I pointed out a Lifehack.org article arguing that the current climate for hyper-productivity isn’t all it’s cracked up to be. If I didn’t have a full day’s worth of tasks to complete I wasn’t being efficient enough. Until next time, T ake care - of your clutter!

2008 100

2008 Cubicle 2007 Google Docs 100

Laughing all the Way to Work

FEBRUARY 7, 2010

I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. But, as I learned the hard way it doesn't work on all systems. They said it works with most phone services. Thanks Patricia! Thanks everyone for correcting me.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 12, 2009

He can ignore e-mails, but it is hard to ignore me :) When you are copied on an e-mail, read the whole message, don’t just skim it. If you are sent an email with a request to do something either asap or later, did you do it or have you diarized it to do it later? I also use Tasks in Outlook to follow up on electronic items.

Time Zones 100

Time Zones IAAP International 2009 100

Laughing all the Way to Work

AUGUST 1, 2010

There are just too many passwords to remember, and that doesnt include my bosss passwords that I also need to know because I have to check his emails as well as my own. Of course the simple solution would be to have the same password for every aspect of your life, but nope that doesn’t work. Back to the drawing board.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

JANUARY 10, 2010

Many young executives have never had an assistant before and are so used to not having one, that they don't know how to utilize one. Many young executives have never had an assistant before and are so used to not having one, that they don't know how to utilize one. The incentive was you saved.002 002 cents a litre.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

By the same token, I appreciate it when someone lets me know by when they will have something for me and if they can’t have it done by that date, then I like it when they get back to me to say when I can expect it. So that is what I like, but it isn’t always what I get. I can only guess when I might get it.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 31, 2009

Lesson learned and will now put me on high gut alert. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! When taking initiative isn't the best thing. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Professional Assistant Blog

NOVEMBER 8, 2007

See what you can change about yourself, don’t try to change others. At times, the person that conveys this tone doesn’t realize they are coming across in a harmful manner. Learn from them and build on your weaknesses to make them into strengths. Try to understand that change will happen, no matter what.

Gossip 100

Gossip 2008 Cubicle 2007 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 31, 2009

ALL WORK NO PLAY, ALL PLAY NO WORK When I told my boss I had started a blog and was naming it Laughing All The Way to Work, he didn’t get it and said, "That doesn’t sound very professional Patricia." I hope you enjoy them as much as I did in the telling. My current boss says we get along like a house on fire.

Time Zones 100

Time Zones 2010 IAAP International 100

Laughing all the Way to Work

MAY 1, 2009

If you are a new hire, take the time to learn and ask questions. The first months on the job are a learning and growing experience. Take advantage of this time to learn as much as you can and ask, ask, ask. I always feel more confident when a new hire asks me a question and gets all the information before proceeding.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Professional Assistant Blog

NOVEMBER 20, 2007

Here are 5 ways to score brownie points with your boss and get that promotion or raise (or both) a little faster: The one thing that I’ve learned over the course of my career is to try getting to know your boss. This doesn’t mean that you have to go out for beers or go to a movie. Don’t break your promises.

2007 100

2007 2008 Cubicle Google Docs 100

Laughing all the Way to Work

MARCH 20, 2010

You hear something while walking down the hall or are copied on an email and know something about the purpose of a meeting coming up. Many times I am so thankful I had that quick chat or read that email that I was copied on as that was the exact information I needed when they were away. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 16, 2008

© Copyright Patricia Robb 2010 16 November, 2008 Writing when you don’t know what you’re talking about. I did do research however and read as many articles and books on the subject that I could and then I tackled the article and actually learned something while doing it. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Professional Assistant Blog

MARCH 28, 2008

Heres a sample Thank You letter that you can use to get that dream job you have been waiting for: Your Name Your Address Your City, Province, Postal Code Your Phone Number Your Email Date Name Title Organization Address City, Province, Postal Code Dear Mr./Ms. Until next time, T ake care - of your clutter!

Postal Code 100

Postal Code 2008 Cubicle 2007 100

Laughing all the Way to Work

AUGUST 22, 2009

Sometimes I need to do a job, but I can’t move forward until I get an answer from someone else. While waiting for the answer, you can go on to other tasks and bring this item forward another day to get it off your desk, but don’t let it go off your radar. Put it in your Outlook Tasks with a reminder to follow up.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 28, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 31, 2009

I know the newness of it all will be gone soon and it will just be a normal thing that he is a little walker, but for now it is cute to see him learn this new skill. Admit your mistakes and try to learn from them. When I told my boss he said it must be my grandsons version of the 12 step program. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

OCTOBER 26, 2010

Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? Here are some of the basics I learned: Listen to what customers want. Don’t make excuses when your company messes up. Listen to my complaints.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Laughing all the Way to Work

FEBRUARY 28, 2010

Please don’t hesitate to contact me with any questions or concerns. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I can just hear the conversation at the office tomorrow. Last half of the NHL season.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 16, 2010

They are responsible for canvassing the participants for dates and determining the date everyone is available and coummunicating that information to the participants by sending out a meeting request to everyone or emailing the date (depending on how you or your organization prefers to send notices of meetings). 5, 2010 at 12 p.m.

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

APRIL 5, 2010

If you have to reschedule, send an email apologizing, but advise that your bosss schedule has changed. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! People are busy and certainly understand schedule changes.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 5, 2009

Take notes during the interview so you don’t forget what you wanted to ask. If you don’t get it, it wasn’t the right job for you or the right time. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JULY 16, 2010

If you don’t have e-mail folders, create some and sort messages as they are received. Be sure to include call-back windows if you leave a message so you won’t be interrupted while working on an important task. Manage: Try scheduling e-mail checks every two hours to minimize time spent with the e-mail account open.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

JUNE 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim. At a local.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Laughing all the Way to Work

NOVEMBER 21, 2009

When I look at them however, I see someone who really knows their job and I know they could do it if only they would forget about what they can’t do and concentrate on what they can do. Don’t let self doubt take over. When someone asked me to speak or do something at work, I would say "Oh, I could never do that!"

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

JUNE 4, 2010

The Director of my department says she sometimes feels as though she running a daycare, but sometimes people just can't "play nice" It's pretty basic stuff: share and co-operate, but sometime adults just forget, I suppose. What can you do if you are part of a team that is not playing well together? 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100