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Avoiding the Price Trap: 3 Tips to Succeed as a Mission-Based Business

Success

Ask yourself, Who is my ideal customer? You don’t need everybody in the world, you just need enough people who are on the same path as you. The bonus piece to all of this, the proverbial icing on the cake, is that you need to create a place—a Facebook group, an email newsletter, etc.—where How would I reach them?

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The attitude of customer service

Service Untitled

Projecting the right attitude when delivering exceptional customer service makes a big difference. My initial impression most likely will be affected by the friendliness and kindness of the customer service agent; whether it is my first experience on the phone, by email, or in person.

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Back to the basics for customer service

Service Untitled

Is it really poor customer service or do we as consumers expect too much? When I first graduated from college, and of course I was poor, I purchased what to me was a very expensive white shirt with navy blue trim from Macy’s. I don’t want anyone to hover over me unless I ask for that particular kind of assistance.

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Customer service expectations for the medical community

Service Untitled

Customer service and expectations have changed the genre of urgent care as well as routine medical services. Frederick Newell, author of Loyalty.com says if you “save customers time, you’ll often beat the competition by lowering “time costs.&# The staff member should walk at the patient’s pace.

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Brick and mortar stores can still outdo Amazon with ‘Amazon Can’t Do That’

Service Untitled

In a study titled “Amazon Can’t Do That” polling 1,500 consumers spanning the three generations of Millennial, Gen X, and Boomers research group, WD Partners concluded that shoppers still prefer feeling, walking around, and gathering with friends and families during the holiday shopping season.

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Top 5 Tips on Building a 6 Month Cash Reserve

The Small Business Blog

Add up all your monthly expenses so you can estimate how much money you will have left each month. john Said on January 12th, 2010 at 7:07 pm I really don’t know if these tips could be applied every week in real life. The best tip from my point of view would be to avoid unnecessary expenses. You want a little more.

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Service Untitled» Blog Archive » Attitude makes the difference in.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Let’s also assume that the customer can identify the mood of a customer service agent by their pace, volume, inflection, intensity, and even attitude whether it is over the phone or in person.