LEADERASSISTANT.COM

JUNE 4, 2023

Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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LEADERASSISTANT.COM

NOVEMBER 19, 2023

Jared is also a TED speaker, 3x award-winning author, and USA Today’s “Most Connected Millennial” who has helped organize hundreds of events for over 30,000 attendees. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! Jared Kleinert is the Founder/CEO of Offsite.

2015 78

2015 Networking 2013 Restaurants 78

LEADERASSISTANT.COM

AUGUST 13, 2023

LEADERSHIP QUOTE Build a life you don’t need a vacation from. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Either way, I’d love to hear from you!

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Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

MARCH 12, 2023

She began her career at a non-profit organization and has since worked for both large public companies and small private companies. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! Lexi Gunther went from being a high school dropout to being a well-paid, EA Team Lead.

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Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

JULY 30, 2023

In this episode, Yolanda talks about changing how the world sees assistants, helping executives and other team members understand the significance of what an EA brings to an organization, and what makes an assistant a leader. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Mentoring 84

Mentoring Training Networking Restaurants 84

LEADERASSISTANT.COM

JUNE 18, 2023

LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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2019 Restaurants 2020 Customer Service 77

LEADERASSISTANT.COM

MARCH 19, 2023

Brené Brown CONNECT WITH JESSICA Jessica on LinkedIn chatGPT Resource from Jessica chatgptforexecutiveassistants.com chatGPT book ABOUT JESSICA Jessica McBride is an emotionally intelligent and organized business partner with over 10 years of experience in supporting executives. . Or maybe you’d like to sponsor an episode or two?

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2021 Restaurants Customer Service Budget 86

LEADERASSISTANT.COM

APRIL 9, 2023

Hallie also provides strategic counsel to key leaders within the organization and leads special projects focused on the growth of the organization. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! Or maybe you’d like to sponsor an episode or two?

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Restaurants Customer Service Budget Interviewing 81

LEADERASSISTANT.COM

JULY 2, 2023

Prior to that, she worked many freelance positions for non-profit organizations and theaters. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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2013 Etiquette Restaurants Customer Service 69

LEADERASSISTANT.COM

MAY 28, 2023

She is a good communicator, takes the initiative and has exceptional organization skills. Based near Paris, Jennifer now works with multilingual coaches, consultants and entrepreneurs providing a wide variety of services to support their businesses. Or maybe you’d like to sponsor an episode or two?

2016 85

2016 Restaurants Customer Service Budget 85

Service Untitled

JANUARY 25, 2012

Most customers who feel they have been the recipients of poor customer service will never vocalize their feelings to a particular organization. So what are some of the more obvious signs of poor customer service that silently drive customers away? Managers ignore customers. Rude employees.

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Service Untitled

MARCH 30, 2011

The front line employees are often the representatives who will have to make decisions when it comes to customer complaints, customer questions, and overall customer satisfaction. The art of customer service stretches well beyond the product, the prices, and the reliability of an organization.

Customer Service 40

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Service Untitled

AUGUST 21, 2012

After all, the economy was booming and a realtor could scarcely keep any home inventory available for new buyers, and so the prices kept climbing while customers lined up at the cash registers. Home Depot scored an overall ranking of 95.81 – ranking number 30 out of 553 companies that have a Customer Service Scoreboard rating.

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Customers Rock!

MAY 5, 2011

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.

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LEADERASSISTANT.COM

OCTOBER 22, 2023

She has a passion for the EA role and the value it brings to organizations. She is a co-author of The Heart of CEO Effectiveness, which reinforces the value and impact the EA role has within an organization. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! EA/AA team.

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LEADERASSISTANT.COM

NOVEMBER 26, 2023

If you enjoyed this content, don’t forget to download the entire audiobook here. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Email Management Confidence Policies 66

Service Untitled

JUNE 14, 2011

So why are so many people so dissatisfied with customer service ? Jack Abelson, a retail industry consultant called customer service “abominable.&# He contends that American business has lost focus on the appreciation and the value of the customer, and excellent customer service is “a profit producer.&#

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Service Untitled

JANUARY 22, 2013

For many of us the ultimate in business growth and success is repeat business, because these are the very loyal customers who will not only return for another service or purchase, but these are the very same people who will tell others why they have chosen us and advise them to follow our successful paths.

Customer Service 40

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Eco-Office Gals

DECEMBER 23, 2012

The end of 2012 is looming on the horizon, which means it’s once again time to buy new calendars, reset the budget, and start thinking about your business strategy for the coming year. Many feature products that are recycled, organic, sustainable, and even biodegradable. Customer service. Social networking.

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LEADERASSISTANT.COM

OCTOBER 29, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

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AT&T Retirement Travel Networking 72

Energage

SEPTEMBER 4, 2017

After much debate about the merits of employee engagement, even the most critical executives will now admit employee engagement is a tremendous asset to an organization – perhaps even a strategic advantage. Despite agreement on the business impact, executive teams continue to struggle with building up these critical areas of the organization.

2017 58

2017 Customer Service Training Skills 58

Service Untitled

JUNE 23, 2011

In Arizona, at the Oro Valley Public Library, customer appreciation cards are given to everyone when they make a purchase at one of the bookstores for more than $5. Customer appreciation day at a Silver City t-shirt store in Las Vegas is giving 10 percent off on all purchases and handing out bottled water and snacks to all customers.

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Service Untitled

SEPTEMBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. With those thoughts in mind, shouldn’t senior management work on motivating factors to help employees maintain their business loyalty and commitment? Let’s start with the negatives. Rewards are why people work.

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Customer Service Self Esteem Suppliers Payroll 40

Service Untitled

FEBRUARY 17, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? Service expectations are going to vary from company to company.

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Customer Service Etiquette 2010 Social Media 40

Service Untitled

JUNE 15, 2010

Service Untitled The blog about customer service and the customer service experience. Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Service Untitled

APRIL 5, 2011

Didn’t our mothers teach us just that? There are many ways to show our appreciation, so depending on your budget, time restraints, size of your business, or even the type of business, here are some tried and true examples that might come in handy: Have a thank you party with a theme. Thank your employees for a job well done.

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Service Untitled

APRIL 19, 2010

Service Untitled The blog about customer service and the customer service experience. When the company has identified its goals, the business can choose a cross-section of participants for the interviews and find out how they perceive a particular product or even the efficiency of their customer service.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

The Small Business Blog

MARCH 30, 2010

Don’t Underestimate The Importance Of Time Management by Stefan Töpfer on Mar 31, 2010 I’m sure everyone has had days, weeks, months or even years of feeling snowed under with work, stressed and like they have little time for family or friends. [link] 1 week ago Ted Turner: "If you have an olive, you want an olive tree.

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Small Business CEO

JANUARY 25, 2010

Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. Health care organizations get compared by consumers to their auto insurance company, their bank and their cell phone companies. A customer’s last memory of service is rarely another organization of your type.

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Credit Card Customer Service PDF Phones 40

The Small Business Blog

MARCH 9, 2010

In an age of corporate scandals, suspicious customers, and budgets with very little breathing room, there is simply no substitute for being an ethical company. Recognize that customers/clients want to do business with a company they can trust; when trust is at the core of a company, it is easy to recognize.

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The Small Business Blog

FEBRUARY 23, 2010

It doesn’t have to be fancy or high-budget. It’s been a few months but my website’s page rank haven’t improved yet. It’s something that I wasn’t fully aware of but hopefully should make my content more search engine friendly. You want a little more. You want the whole tree."

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Jen Lawrence

MARCH 25, 2019

Customers and colleagues are using social media for business at alarming rates. Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. This isn’t urgent!”

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Jen Lawrence

MARCH 25, 2019

Customers and colleagues are using social media for business at alarming rates. Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. This isn’t urgent!”

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40

Success

FEBRUARY 15, 2022

Jean Accius is Senior Vice President at AARP, the nation’s largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they want to live as they age. So, we asked you, our readers, to nominate the people who have made long-lasting, positive change in your life. Jean Accius. Senior Vice President.

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Allwork

AUGUST 14, 2023

And that level of expertise is not available to small companies simply because Goldman Sachs and Molis can’t earn the profits and the revenues they need for their shareholders and provide the quality of service that they would be expected. The fees just won’t support it. Joshua Jahani [00:01:00] Thank you, Frank.

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