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Members of Your Team Might Be Experiencing Middle Management Syndrome—Here’s How to Fix That

Success

And they spend their other days ensuring their bosses, often C-suite leaders and upper management, have everything they need. So, managers find themselves living in the forgotten middle, a term called “middle child syndrome” in families, or “middle management syndrome” at work.

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Content Is King—Except When It Refers to Creative Works

Success

Speaking to an audience that included the future creatives of the world, Thompson asserted that the word “content” sounded merely like the stuffing of a sofa cushion, and called it “rude.” “‘Content.’ I remember the first time my manager at a new job referred to everything I did as ‘content,’ and I hated it. What do you mean ‘content’?”

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Communicating With Your Manager

Office Dynamics

This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. When it comes to e-mail management, there are various approaches. Are you communicating with your manager through daily huddles?

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Qualities Of A Great Assistant

Office Dynamics

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent time management skills.

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Secretary vs Assistant – do they think differently?

Office Dynamics

Here are some of the things I hear assistants, secretaries and managers say: “I would dress better if they paid me more money.”. Managers work hard so they can be promoted to Director, and then Sr. Does your manager give you his or her full attention when you speak? Be assertive. I’m just an assistant.”. Be a pacesetter.

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5 Ways to Be a Value-Added Employee

Office Dynamics

When I’m facilitating a full-day workshop for assistant or executives about maximizing their assistant’s time, I experience several aha moments. That means more can be accomplished in less time – and management is sure to appreciate that. I see employees in action in their environments. Make money.

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Revelations from the Revolution at the Conference for Administrative Excellence

Office Dynamics

Joan taught us to be assertive and persistent, even in the face of naysayers. There’s one thing I always say about the Office Dynamics Conference: It’s the little things that really make it special—the surprise attendee gifts, the interactive workshop-style activities, and the elaborate gala event to name just a few.