Office Dynamics

JUNE 12, 2019

Neutralize Information Overload. We are exposed to a tremendous amount of information in a day. Learn to scan information and determine which items really need attention. Assess your information sources. Make sure the source of information is credible. Many times, your manager just gives you bits of information.

Assertiveness 198

Assertiveness Stress Management Training 198

Workplace Insight

OCTOBER 16, 2023

Just a few weeks ago, amid the aftermath of the coup in Niger, online platforms were being inundated with false information , intensifying tensions surrounding the nation’s future. Combating misinformation at work First things first, empowering your team with critical thinking skills is an essential step and comes from good leadership.

Social Media 105

Social Media Assertiveness Gossip Policies 105

Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to get training at work. • How to get what you want at work. • How to be a sales person.

Skills 100

Skills Administrative Training 2016 2015 100

Office Dynamics

APRIL 25, 2019

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. Do you hold grudges? Did someone at work say something that upset you?

Assertiveness 203

Assertiveness Negotiating Administrative Professionals Goals 203

Office Dynamics

DECEMBER 7, 2018

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Reviews my inbox for information that is timely and necessary. Appropriately assertive.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Office Dynamics

MARCH 24, 2015

All of April we will be celebrating administrative professionals and giving you: Spot-on information related to the administrative profession. Be sure to mark your calendar for April 1 – 30 and check out our daily informative and fun blogs. Tips to help you be more productive in your day. Feel free to respond to our blogs every day!

Administrative Professionals 100

Administrative Professionals Assertiveness Etiquette Travel 100

Office Dynamics

APRIL 2, 2015

Good communication skills. Organization skills. Interpersonal communication skills. Excellent calendaring skills. Excellent time management skills. Keeps delicate information private. Great networking skills. Analytical forward thinking skills. Team player. Detail oriented. Accountable.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

APRIL 20, 2015

Of course this profession is near and dear to my heart since I worked in the administrative profession for 20 years and Office Dynamics has been dedicated to administrative training and development for 25 years. One thing I wanted to talk about today is the many skills you develop when you work in the administrative profession.

Administrative Professionals 100

Administrative Professionals Assertiveness Administrative Training Skills 100

Office Dynamics

APRIL 22, 2015

What are the new skills admired and soon to be required of administrative professionals: Digital Savvy: learning semi-tech and self-publishing skills. Data Analysis: learning how to collect, analyze and synthesizing information to create solutions. Critical Thinking: using information to innovate and create win/wins.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Collaborate 100

Office Dynamics

APRIL 14, 2015

Communication is an interactive process between two or more individuals whereby one person delivers information and the other person or persons understand. Too many of us assume that the other person received the information we intended to deliver. So, there is the operative word… understand. The post How Well Do You Communicate?

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

OCTOBER 9, 2018

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

Practically Perfect PA

MAY 11, 2014

Here are some of Hemsley Fraser’s top success skills tips! Tip 2: Personal Effectiveness and Assertiveness. Your personal effectiveness includes how you communicate, how you manage your time, how assertive and confident you are and your power to negotiate and persuade. Tip 1: Working Relationships.

Assertiveness 100

Assertiveness Confidence Negotiating Skills 100

Office Dynamics

MARCH 20, 2012

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Office Dynamics

MARCH 20, 2012

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Office Dynamics

APRIL 3, 2017

Aside from my blogs, we have several guest bloggers providing amazing information! If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. Thousands of employees tell me they can’t attend training because their company won’t pay for it.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

My EA Career

JULY 12, 2020

Managing expectations takes skill and practise. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on. . But acquiring this insight takes another of my favourite Power Skills: effective communication. Thank me later!

UPS 52

UPS Management Assertiveness Social Media 52

My EA Career

JULY 12, 2020

Managing expectations takes skill and practise Reflecting on this failed trick did give me an insight into how Executive Assistants share something else with the Slinky. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on.

UPS 52

UPS Management Assertiveness Social Media 52

Ideas.Ted

OCTOBER 21, 2021

Many trainings and articles about microaggressions focus on how you can intervene in the moment, which is a crucial part of allyship. Microaffirmation #6: Acknowledge people’s expertise and skill. People with underrepresented identities often find their expertise and skills are regularly questioned and held to higher standards.

Skills 114

Skills Assertiveness Confidence 2021 114

Office Dynamics

APRIL 25, 2017

The skills you gain as an administrative professional can easily transfer to other roles. For example, here are a few of the most common roles that may be a great fit for assistants, depending on your skills and interests: Project Manager. Training Coordinator. Event Planner. Virtual Assistant. Database Administrator.

Administrative Professionals 209

Administrative Professionals Skills PowerPoint 2017 209

Workplace Insight

JULY 17, 2023

Few would argue against the assertion that the quality of decisions is enhanced by accurate and relevant information, including evidence of which approaches to the task in hand actually work. The quality and relatability of the information was often poor and it was often in short supply. So, how do we achieve this?

Health 52

Health Assertiveness Social Media Policies 52

Office Dynamics

JUNE 30, 2014

We specialize in professional training, development and information for administrative professionals and their executives. You need to work on your communications skills and being more assertive to gain attention. Maybe you have to present your information in a different way or format. Remember… staying power.

Assertiveness 100

Assertiveness Stress Administrative Professionals Training 100

Office Dynamics

MARCH 18, 2015

Or because so many executives are independent, they place events on their own calendars and forget to inform their administrative partner. Get the detailed information you need to help you prepare for such events. Provide your executive with updates on projects, meetings, items you are working on, and any other pertinent information.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Small Business CEO

OCTOBER 27, 2011

When making sure you and your people have the skills they need to become successful project managers it’s important to look beyond the project management certification. Of course, it’s important to invest in PRINCE2 training and certification, as this gives individuals and teams the understanding of the methodology.

Training 40

Training Project Management Negotiating Assertiveness 40

Office Dynamics

AUGUST 3, 2015

Tomorrow we’ll be offering a free webinar focused on Getting to Yes, which has brought up a lot of thoughts around the idea of assistants needing to build the power of their persuasive skills. Know exactly what you want to accomplish by attending the training or conference. For more, join us at tomorrow’s free event!

Negotiating 100

Negotiating Skills Training Learning 100

Office Dynamics

MARCH 10, 2015

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. Do you hold grudges? Did someone at work say something that upset you?

Skills 100

Skills Assertiveness PowerPoint 2015 100

Office Dynamics

OCTOBER 6, 2009

She asks for information on dealing with a saboteur. Norma Carr-Ruffino has had some good material on behaviors such as: assertive, passive, aggressive, passive-aggressive. Develop being assertive. It is more difficult for an aggressive or passive-aggressive to intimidate an assertive person.

Assertiveness 100

Assertiveness Temping Confidence Training 100

Office Dynamics

AUGUST 29, 2016

It is a favorite topic in my Star Achievement Series® training program. don’t provide necessary information. Keep confidential information to yourself. Share necessary information. lack assertiveness. I have been speaking on how to slay your ‘Office Dragons’ for 25 years now. Office Dragons #1: Leaders.

Gossip 140

Gossip Assertiveness Training International 140

Office Dynamics

APRIL 18, 2017

If you’re still struggling with time management, organization, professional presence, and communication, focus on amplifying your skills in these key areas. These kinds of leadership skills are only gained through practice and yet, they’re essential for advancement. You’re not “self-promoting;” you’re simply sharing information.

Mentoring 198

Mentoring Promotion 2017 Skills 198

Bonnie Low Kramen

FEBRUARY 10, 2021

If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. The educators not only include trainers like me, but also the professors in business schools who are training the leaders of the future. Commit to ongoing training to keep sharpening your saw.

2021 52

2021 Salary 2020 Training 52

Practically Perfect PA

DECEMBER 5, 2011

I decided to leave my previous employee in June 2010 but was job hunting for 6 months and when I did get the role I am in currently I had to complete a detailed application form, attend three interviews and sit two psychometric tests (for language and numerical skills). You should refer back to your core PA/ EA skills for this one.

Interviewing 100

Interviewing 2003 Job Hunting Assertiveness 100

Office Dynamics

NOVEMBER 22, 2016

She started as a temporary professional with OfficeTeam, honing her skills and knocking down challenges one by one. Not only was I inspired by the wealth of information and stories, but I’m excited about the revolution taking place in the administrative profession. Keep the momentum going! Step up to the plate and try something new.

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. I don't expect people to just be spoon-fed information. Hello Monday Motivators!

Assertiveness 100

Assertiveness Training Administrative Professionals Mentoring 100

Office Dynamics

MARCH 7, 2010

You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. I don't expect people to just be spoon-fed information. Hello Monday Motivators!

Assertiveness 100

Assertiveness Administrative Professionals Training Mentoring 100

Office Dynamics

JUNE 22, 2016

Only a rare few administrative professionals have learned to tap into the power of the most advanced leadership skill. She’s witnessed its power first hand and helped hundreds of administrative professionals hone their self-leadership skills. Leading Boldly…Shining Brightly – Mind Set vs. Skill Set.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Office Dynamics

OCTOBER 6, 2009

She asks for information on dealing with a saboteur. Norma Carr-Ruffino has had some good material on behaviors such as: assertive, passive, aggressive, passive-aggressive. Develop being assertive. It is more difficult for an aggressive or passive-aggressive to intimidate an assertive person.

Assertiveness 100

Assertiveness Temping Confidence Management 100

Practically Perfect PA

FEBRUARY 24, 2012

Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on. So much of what we do is automatic, like riding a bike, so using my PA skill set really helped me in those initial months. Be assertive about what you need and what you can offer.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Office Dynamics

AUGUST 1, 2016

This was a mandatory training event and sometimes when employees are told they must attend training, they get a little defensive. If you want more information on maintaining a positive attitude, check out our blog category “ attitude.”. can help influence change simply by making them aware. Have an awesome week! Joan Burge.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100