Assertiveness Definition Management Skills 
Practically Perfect PA
AUGUST 24, 2017
Not everyone can be a good minute taker – it’s a definite skill and quite often an art, hence the name of my course, The Art of Minute Taking. There are definite skills required to be a good minute taker and I’ve listed some of them below: Listening. Assertiveness. Good command of the written language.
Office Dynamics
MARCH 26, 2018
When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work within the office. Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues, and clients: “ I believe you’re right.”
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My EA Career
JULY 7, 2020
They need to be confident about their ability to assert and advocate for the needs of their business leader and their key stakeholders. I feel privileged to support them in developing the skills to do this. Right now we exist in the definition of a VUCA world. Volatile, Uncertain, Complex and Ambiguous.
My EA Career
JULY 7, 2020
The Power Skills Executive Assistants Need To Demonstrate During Covid-19. Adopting a Slinky Mindset showcases four key Power Skills : Adaptability Flexibility Creativity Resilience. To do that they need to feel empowered and supported and have the skill and capability to manage up, down and cross the organisation to achieve outcomes.
Office Dynamics
SEPTEMBER 21, 2015
When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work with in the office. Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues and clients: “I believe you’re right.”
Workplace Insight
JULY 17, 2023
Few would argue against the assertion that the quality of decisions is enhanced by accurate and relevant information, including evidence of which approaches to the task in hand actually work. This is especially so when our decisions involve how to protect people at work so can be literally a matter of life or death.
Practically Perfect PA
DECEMBER 4, 2014
There are many benefits for both assistants and their employers in receiving the right training but how do we convince our managers and our organisations that they should invest in our career development? You have a lot of unique skills. Assistants have a lot of unique skills that other professionals do not have.
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