My EA Career

JULY 12, 2020

Managing expectations takes skill and practise. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on. . There’s plenty of resources to assist managers and leaders to communicate expectations to staff. Thank me later!

UPS 52

UPS Management Assertiveness Social Media 52

My EA Career

JULY 12, 2020

Managing expectations takes skill and practise Reflecting on this failed trick did give me an insight into how Executive Assistants share something else with the Slinky. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on.

UPS 52

UPS Management Assertiveness Social Media 52

Office Dynamics

MARCH 18, 2015

This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. When it comes to e-mail management, there are various approaches. Reduces stress. Discuss E-mail Communications.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

JULY 10, 2018

Scheduling a performance evaluation meeting and setting measurable goals can be stressful or even seem unproductive to some. The meeting is typically a way to evaluate the past year’s project management, acknowledge achievements, receive valuable feedback for performance improvement and create new goals for continued productivity.

Goals 202

Goals Stress Filing Email 202

Office Dynamics

APRIL 20, 2015

Of course this profession is near and dear to my heart since I worked in the administrative profession for 20 years and Office Dynamics has been dedicated to administrative training and development for 25 years. They weren’t great with their follow-up systems and managing their travel. Happy Administrative Professionals Week!

Administrative Professionals 100

Administrative Professionals Assertiveness Administrative Training Skills 100

Office Dynamics

MARCH 9, 2018

Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. Of course, we had plenty to talk about and one tip an attendee mentioned was, “setting healthy boundaries.”

Monster 180

Monster Travel Administrative Professionals Email 180

Practically Perfect PA

MAY 4, 2016

Course of action… Decided. As a result… Asked for. Brought up. Communicated. Complained. Considered. Deliberated. Designated. Reiterated. Scrutinised. Summarised. Talked through… Topic. Understood. The post 100 words that will making minute taking a breeze appeared first on Practically Perfect PA.

Assertiveness 100

Assertiveness Keyboards Stress UPS 100

Office Dynamics

NOVEMBER 2, 2012

NEW: For the first time in 22 years, Office Dynamics’ flagship high-level, in-depth course for executive and administrative assistants is open to the public. Our nationally-acclaimed Star Achievement Series® Certification and Designation Course has been taught only on-site since its inception. Benefits of attending this course.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Office Dynamics

JUNE 22, 2016

She even has a full 2-day course on the subject! Even those who have completed the course will gain new ideas and a fresh perspective—and those who haven’t will get a high-level peek into some of its most important elements. Self-Management vs. Stress Management and Juggling Work, Home and Your Personal Life.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Practically Perfect PA

DECEMBER 5, 2011

I worked at the ICAEW for 3 and a half years and in that time was promoted to an Account Manager where I looked after 12 Committees and supervised one administrator. For a long time I really enjoyed working for my current employee and I have felt that I learnt a lot from the role and also from my manager. What are your weaknesses?

Interviewing 100

Interviewing 2003 Job Hunting Assertiveness 100

Office Dynamics

NOVEMBER 19, 2015

Of course, you know about our Office Dynamics Blog because you’re reading a post right now. October: Managing Your Executive’s Day (Part 1) Webinar. October: Managing Your Executive’s Day (Part 2) Webinar. You’ll find even more training videos by Joan Burge here. August: Getting to Yes Webinar.

Training 100

Training Administrative Professionals 2015 AT&T 100

Office Dynamics

OCTOBER 3, 2010

Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation. Managers who do not know how to utilize administrative assistants in new ways. It’s exciting and rewarding.”.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation. Managers who do not know how to utilize administrative assistants in new ways. It’s exciting and rewarding.”.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

JANUARY 23, 2017

Today I am focusing on tactfully voicing your opinion, which is another topic I cover in our World Class Assistant Certification course. Throughout my career as an employee—a few decades ago—I had the need to voice my opinion to my manager, colleague, vendors, peers, and others.

Self Esteem 100

Self Esteem Administrative Professionals Skills Management 100

The Office Professionals Place

MAY 11, 2010

But of course, we dont think about these numbers as we are being coerced into a situation at work that could escalate our emotions and make us have regrets later. By counting backwards and focusing on the numbers, it is more difficult to focus on the actual stress element and therefore, you become more relaxed. Think before reacting.

Filing 100

Filing 2010 IAAP Assertiveness 100

Office Dynamics

SEPTEMBER 25, 2015

Reduces stress for both the executive and assistant. If you need suggestions, I list all the items that can be discussed when executives and assistants meet in my Communicating with Your Manager post. Of course, sometimes this just isn’t possible. When held regularly, they may only take 5 or 10 minutes a day.

Time Zones 100

Time Zones Calendars Stress Phones 100

Brilliantly Better

SEPTEMBER 12, 2010

The ultimate project management victory: I crossed off my own death today. I agree it’s a little difficult to understand this concept, especially if you’re coming from a long traditional task management experience. Of course you will commit to doing things in Assess – Decide – Do too. Or lose it all together.

2010 40

2010 Lifestyle AT&T Dropbox 40

Jen Lawrence

MARCH 25, 2019

Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Like many people, I didn’t feel the stress until I was so far down the rabbit hole that the only way out was to reach the bottom. But the burnout hit me hard.

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Jen Lawrence

MARCH 25, 2019

Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Like many people, I didn’t feel the stress until I was so far down the rabbit hole that the only way out was to reach the bottom. But the burnout hit me hard.

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40

Brilliantly Better

JUNE 22, 2010

If the brain was trained to give a pre-established answer, it will most likely give it, of course, but fact is there is some reaction time. Introducing Assess - Decide - Do my life management framework. That’s what I BELIEVE, but of course, believing means: “not knowing&#. And that’s a good news. Well, I dont.

2010 40

2010 AT&T Skills Travel 40