The Small Business Blog

MAY 25, 2010

WinWeb – Your Office Online Simply the best way to manage your small business! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? What better way to do this than through social media?

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All Things Admin

FEBRUARY 20, 2023

The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. Social – While social media may have begun as a way to keep in touch with family and friends, it’s now a necessary marketing tool for any business.

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Administrative Professionals Social Media 2025 Mentoring 98

Andrea Kalli

MARCH 25, 2010

Now, thanks to social media, it is something that can really happen for small, efficient, and ultra-effective internet businesses. Social media gives small businesses the power to outshine their large opponents, outmaneuver major corporations, and with a bit of dedication and work, eventually beat their more powerful opponents.

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Social Media Microsoft Outlook 2010 Twitter 100

Recruit CRM

AUGUST 20, 2021

Greg Taylor, Managing member of Xactly by GTE says, "The product is so easy to use and is backed by easy to find videos of each component which allows for ongoing training and renewal of knowledge.what makes them historically valued in my mind is their amazing customer service. I hope I can get my company to their level."

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Agencies Social Media Resume UPS 87

The Small Business Blog

MARCH 23, 2010

WinWeb – Your Office Online Simply the best way to manage your small business! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

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Eat Your Career

AUGUST 28, 2023

You can’t spend more than two minutes on social media without being inundated by self-proclaimed “experts” telling you how A.I. The article below summarizes the video content. For example, you might enter something like this: I am a senior executive assistant at a small wealth management firm in Northern California.

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Skills Legal Social Media Project Management 130

Small Business CEO

OCTOBER 14, 2013

Social media has invaded modern life and anyone not on any of the big three platform is practically unknown. Although long overdue, businesses are finally embracing social media as the new platform to make them known. However, businesses are now beginning to see social media in a new light.

Social Media 40

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Success

NOVEMBER 24, 2022

A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. My daughter literally screamed in horror before she managed to order her Popsicle.”. This article was published in April 2013 and has been updated. Consumers love the story, too.

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Make or Break Moments

APRIL 20, 2010

This time the focus is on Social Media. One of the authors, Rick Liebling Global Director, Client Management, for Taylor and author of the Periodic Table of Social Media Elements , graciously invited each of the over 170 contributors to share a little about their chapter in the upcoming book. You should.

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Recruit CRM

JUNE 9, 2021

To make things easy, we had previously written an article on productive recruitment tools that'll save you time and money. LinkedIn: Your Ultimate Social Media Recruiting Tool There's no better place than LinkedIn for recruiters and hiring managers. Being a professional network, 59.9% Currently, there are about 3.78

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Agencies Social Media Interviewing Forms 52

Recruit CRM

JUNE 17, 2021

For instance, consider the following example: We are looking for a Content Guru who will help us out of the content disaster we are currently in– craft well-researched, keyword-optimised articles, maintain our official blogs and work extensively with our SEO Wizard. Expertise in online marketing and social media strategy.

Social Media 52

Social Media Skills Salary International 52

Andrea Kalli

APRIL 6, 2010

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Service businesses will always need to devote more time to emails than product-based businesses. Want To Link To This Article?

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Email Management Microsoft Outlook Social Media 100

Make or Break Moments

APRIL 15, 2010

Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , social media | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn. Mashable offers several tips for effectivley management your group.

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The Small Business Blog

SEPTEMBER 14, 2015

One unified business management suite, combining traditional back-office, social media, web services, customer care, online & offline multi-channel sales and fulfilment activities. WinWeb CLOUD supports you… Read the full article here: An Alternative to Netsuite? on: THE SMALL BUSINESS BLOG.

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Social Media Management Customer Service 100

The Small Business Blog

SEPTEMBER 6, 2015

One unified business management suite, combining traditional back-office, social media, web services, customer care, online & offline multi-channel sales and fulfilment activities. WinWeb CLOUD supports you… Read the full article here: An Alternative to Netsuite? on: THE SMALL BUSINESS BLOG.

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Make or Break Moments

JANUARY 29, 2010

I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot. It included another customer service address to contact.

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Make or Break Moments

JANUARY 1, 2010

How will you manage the resolutions you’ve established for this new year? If customer communication or social media is on your list, I hope you’ll give me a call. What will your three words be? I can help. 330-414-8792.

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Tips From T. Marie

DECEMBER 30, 2014

You can no longer deny the benefits of cloud services like document storage, subscription based cloud software services and virtual office space with shared project management. That means responsive websites, cloud storage of shared documents and ease of communicating via email and social media. Being CONNECTED.

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Make or Break Moments

JANUARY 5, 2010

Companies need to quickly get on board with reading what is being said about them on line – hopefully it is ALL GOOD – but on the off chance it isn’t, Twitter will become the fastest, easiest, most visible way for companies to “nip it in the bud&# and show consumers they are on top of their customer service.

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Make or Break Moments

JANUARY 12, 2010

Let’s hope that means we’ll see CEOs interacting with customers. In the first episode an executive from Waste Management works on the front line, picking up trash, cleaning toilets and may even end up getting fired! They’re not dressed in a suite-they’re dressed like all the other workers.&#

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Make or Break Moments

JULY 20, 2010

It is also true with our customers. If we put them first in all we do – the customer service experience improves. Word circulates that your business is the customer-friendly business. A great gift for a new business owner or store manager, Put Customers First is just $9.95.

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Make or Break Moments

MARCH 17, 2010

In the book 30 Reasons Employees Hate Their Managers by Bruce Katcher I found that a number of the reasons employees hate their boss has to do with communication.

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Make or Break Moments

AUGUST 2, 2010

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. Our senior managers seldom interact with customers. with customers in the call center?

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Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? does it plug into email marketing platforms, marketing apps, or your customer relationship management (CRM) system? Social media can be powerful if done well, but it’s not easy.

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Make or Break Moments

FEBRUARY 8, 2010

Do you have a crisis management plan for your organization? With Real Time Reviews a number one trend for 2010, you need to be ready to respond to online comments and concerns from customers. Customer-focused communication, like Toyota is using in their ads is the best. Communication is key.

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Make or Break Moments

APRIL 14, 2010

I decided to take the challenge and give them the best customer service regardless of how they treated me. Apparently, they enjoyed the service so much that they tipped me! It was my first real “aha moment&# with a customer that I didn’t like. Check out more I Hate My Customer stories at my new blog.

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Make or Break Moments

MARCH 15, 2010

Just like the One Minute Manager and Who Moved My Cheese , the book is set up in a story format to share the great insights of the author. Our service cost us more to provide and soon fewer people could afford it. Sales fell, but due to our fame, management believed they could simply ride out the bad time.

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Make or Break Moments

FEBRUARY 22, 2010

Some blame the economy or a lack of training or a lack of motivation or hiring the wrong people or bottom line management but the general consensus is that there is a growing problem with the attitude of our nation’s employees and how they treat customers. The discussions have talked more about the root of the problem.

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Make or Break Moments

JANUARY 4, 2010

In a recent article in Advertising Age entitled Banks Turn Message Back to What Consumers Want , reporter Beth Snyder Bulik spotlights the fact that banks are listening the consumers and changing their message to one that includes the answer to ‘how can you help me manage my finances?&#

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Make or Break Moments

DECEMBER 25, 2009

But we still manage to create MAGIC together. Our customers feel the same way. Remember when your business was young and you had that same sense of excitement and innocence about the possibilities? We continually look for ways to make it FUN. I have found that it is the simpliest pleasures that bring the most joy.

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Make or Break Moments

FEBRUARY 23, 2010

Do you have a creative way you use customer testimonials? For more ways to use your testimonials – read this article from Copyblogger offering ten ways to use your testimonials. We are working on a project together and it was the first time I’d visited his shop. Share it with us here!

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The Small Business Blog

MARCH 30, 2010

WinWeb – Your Office Online Simply the best way to manage your small business! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Planning how to manage your time is not a waste of time!

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Recruit CRM

NOVEMBER 8, 2021

It's one of the most sought-after recruiting tools that help recruiters and hiring managers filter and sort through hundreds and thousands of CVs to locate that one qualified candidate for an open job role. Suppose a candidate applies for the role of a marketing manager at XYZ company. What Is An Applicant Tracking System?

Resume 69

Resume Agencies Social Media Interviewing 69

Make or Break Moments

JUNE 30, 2010

So if we keep that in mind – it should help us in a variety of ways: Putting ourselves in our customer’s shoes all of a sudden has new value If the competition is thinking about themselves and their success and you think about the customer – how will that change the experience from the customer’s point of view?

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Make or Break Moments

AUGUST 9, 2010

Bekah greeted every customer with more than just a smile and a warm hello – she KNEW her customers. Oh, management might have felt she talked to customers too long, but it was her friendship and genuine interest that kept us coming back between 8-4pm Monday-Friday. That’s where we met – at register 5.

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Make or Break Moments

JUNE 28, 2010

Several years ago I was a field manager with Pearle Vision in New England. How many managers are out there beating their dented heads against the wall when all along the answer is right there in front of them…at Sam’s Club! When I was a kid I would pretend they were cigarettes (hey it was before the Surgeon General).

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Make or Break Moments

MARCH 17, 2010

It started with a bad experience and when he called to complain and went up the chain of command he had his first encounter with John Fleming.

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