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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Meta Preps for the Launch of New Twitter Competitor: Threads

Allwork

Why it matters: The introduction of Threads could potentially reshape the social media landscape, particularly if dissatisfied Twitter users decide to migrate to the new platform. The post Meta Preps for the Launch of New Twitter Competitor: Threads appeared first on Allwork.Space.

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Aiming Higher: Strategies to Advance Your Community Manager Career in Coworking Spaces

Allwork

Community manager roles in coworking spaces are hugely multi-faceted; the number of responsibilities will eventually lead you to think about what’s next in your career. In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service.

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Best Virtual Assistant - Qualities of a Top-Notch Executive Assistant

ProAssisting Blog

They effortlessly navigate a spectrum of responsibilities, from managing calendars and scheduling appointments to orchestrating complex projects across various domains. They possess a strong foundation in administrative duties, adeptly handling scheduling, email management, and organizing information.

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Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

This evolution has largely been driven by the rise of social media, influencer marketing and the emergence of innovative digital platforms. Grassroots marketing in the social media age A response to that yearning for connection and alignment in values can be seen in social media campaigns.

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Customer Service Through Social Media: The game has changed

Customers Rock!

Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. Plus, Harry interviewed me about my book, The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers.