Workplace Insight

MARCH 9, 2023

A survey of 3,000 employees across the United States has shed light on the extent to which workers are concerned about the growth of artificial intelligence (AI) and its impact on their job security. The results of the survey also broke down workers’ concerns by industry.

Agencies 52

Agencies Legal Customer Service Finance 52

Service Untitled

JUNE 21, 2011

Consumer Reports tell us that organizations rarely listen to the surveys they ask when we hear the infamous, “Your call is very important to us. Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Please don’t hang up.&#

Customer Service 40

Customer Service Phones Agencies AT&T 40

Ideas.Ted

JULY 8, 2021

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. Working hours, innovation and the pandemic.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Recruit CRM

JUNE 9, 2021

Top 10 Recruiting Tools For Agency Recruiters With thousands of companies out there creating different sorts of recruiting tools for agency recruiters , which one do you really go for without wasting money? Folks at Recruit CRM is known globally to provide the best customer support to their users.

Agencies 52

Agencies Social Media Interviewing Forms 52

Practically Perfect PA

SEPTEMBER 19, 2014

A few months ago I asked the Practically Perfect PA readers if they could complete a survey for me. The survey asked if assistants feel that having or not having a university degree has made a difference to their career path. Yes, NVQ’s in Customer Services and Business Administration. Bachelor in Management.

IAAP 100

IAAP Training AT&T Skills 100

Recruit CRM

NOVEMBER 8, 2021

An Applicant Tracking System (ATS) simplifies the hiring process for any agency recruiter and HR department. These questions typically asked are in the form of a checkbox or short answer type questions. The percentage was significantly lower at 76% for agencies with lesser recruiters.

Resume 69

Resume Agencies Social Media Interviewing 69