Laughing all the Way to Work

JANUARY 19, 2009

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

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All Things Admin

AUGUST 16, 2023

And as much as we may resist it, without it we’d still be using rotary phones and manual typewriters. The Innovative Admin is an administrative professional who introduces, creates, or applies new or renewed ideas or methods of doing things to the office environment. Change is inevitable. But my business changed.

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Who's the Real Boss?

APRIL 12, 2020

Whether those roles present in sales or customer service working the phones, or working on a factory floor or in a distribution centre packing boxes, staying connected to the business in any way you can, will always help for your gainful return. So update that resume and see what’s out there! The post Epic pandemic?

Resume 52

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Who's the Real Boss?

SEPTEMBER 13, 2018

Are you hanging around in your own role because you feel you haven’t served a long enough period of time for it to be justifiable on your resume? We all have fear of having a resume that you could play hop scotch on. But let me flip this around for you and present another perspective.

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Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

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Laughing all the Way to Work

SEPTEMBER 18, 2009

Click on that and you will find a wealth of templates from a resume, cover letter, minutes, agenda and many others. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

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Laughing all the Way to Work

FEBRUARY 24, 2009

Make sure your resume is up to scratch: Your resume should list your skills, your experience in working as a virtual assistant, and any other capabilities that you think potential employers are looking for. Alternatively, you can list yourself with other online placement sites as well. 411 Look Up 411.ca

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Laughing all the Way to Work

MARCH 29, 2009

Polish up the ol resume It is all right to send your resume out and see what kind of response you get. In this new age of not doing anything more than a quick spell check on documents, make sure you do not have any spelling mistakes in your resume. Job satisfaction is important. They are interested, now what? 411 Look Up 411.ca

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Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.

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Laughing all the Way to Work

FEBRUARY 8, 2009

On that note, It is hard to believe we are getting close to Administrative Professionals Day which is on April 22 nd. I hope all of your professionals appreciate what a privilege it is to have someone look after them. or Gifts or Ideas for Administrative Professionals Week. Another great article Patricia.

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Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

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Laughing all the Way to Work

MAY 31, 2009

Posted by Patricia Robb at 8:41 PM Labels: Administrative Assistant , administrative professional , gut alert , gut feeling , intuition Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lesson learned and will now put me on high gut alert. 23, 1 p.m.

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Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

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Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

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Laughing all the Way to Work

FEBRUARY 13, 2010

Posted by Patricia Robb at 8:52 PM Labels: Administrative Assistant , administrative professional , dates , fixed time , real time Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Are you vague or exact? 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

APRIL 10, 2009

Posted by Patricia Robb at 4:24 PM Labels: Administrative Assistant , administrative professional , E-mail chaos , E-Mail Management , making sense out of e-mail Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. It is so nice to see my Inbox on empty.

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Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

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Laughing all the Way to Work

JANUARY 10, 2010

I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

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Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. 411 Look Up 411.ca

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Laughing all the Way to Work

JULY 11, 2009

I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. Below are some things that I have found helpful to build my network: Join a professional association such as the International Association of Administrative Professionals (IAAP).

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Laughing all the Way to Work

AUGUST 22, 2009

Posted by Patricia Robb at 12:14 AM Labels: Administrative Assistant , administrative professional , courtesy , reminders , waiting Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Put it in your Outlook Tasks with a reminder to follow up.

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Laughing all the Way to Work

DECEMBER 28, 2009

I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

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Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

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Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. Posted by Patricia Robb at 10:26 PM Labels: Administrative Assistant , checking voicemail , professional assistant , trouble Reactions: 3comments: Danielle said. I thought I would pass this tip along in the event you find yourself wishing you could take your words back.

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Laughing all the Way to Work

MAY 16, 2010

Posted by Patricia Robb at 9:54 AM Labels: Administrative Assistant , administrative professional , booking meetings , professional assistant Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

JUNE 27, 2009

Patricia Posted by Patricia Robb at 6:20 AM Labels: Administrative Assistant , administrative professional , being funny , comedian Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

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Laughing all the Way to Work

APRIL 27, 2009

I basically know how to answer the phones and take messages. ► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day! I just started at a law firm this week. I have not had much guidance. They have about 9 lawyers, 2 paralegals, 1 receptionist (me), and a office manager.

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Laughing all the Way to Work

MARCH 13, 2010

Posted by Patricia Robb at 4:45 PM Labels: adminisrative assistant , administrative professional , being organized , being prepared Reactions: 1 comments: Anonymoussaid. Now, I dont even think about it, I just know what is in my folder because I organize it the same way each time. Yep, makes my life much easier. Great article!

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Laughing all the Way to Work

JULY 5, 2009

I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. It ended up that the phone lines were down because of a thunderstorm in town and he had been trying to reach her since early that afternoon. What happened? Crankiness and bad moods can be passed on.

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Laughing all the Way to Work

JANUARY 31, 2010

Patricia Posted by Patricia Robb at 9:48 AM Labels: Administrative Assistant , administrative professional , Send out cards , thank you card Reactions: 1 comments: Evesaid. I dont often promote any businesses from my blog, but I thought this one was worth talking about. Thanks for sharing this service! 411 Look Up 411.ca

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Laughing all the Way to Work

MARCH 21, 2009

Posted by Patricia Robb at 4:49 AM Labels: Administrative Assistant , administrative professional , eating healthy , healthy snacks Reactions: 1 comments: lisacozz said. Try to eat healthy , and please make some time for exercise. I know I am going to change my habits. I agree with all these. 411 Look Up 411.ca

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Laughing all the Way to Work

JANUARY 10, 2010

We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrative professional , professional service , quality service Reactions: 2comments: Jodith said.

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Laughing all the Way to Work

NOVEMBER 8, 2009

If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. If outside the city, make travel arrangements: are flights required, train or will he or she be driving. 411 Look Up 411.ca

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Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Now I am on holidays and preparing for a big move to a new home.

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Laughing all the Way to Work

AUGUST 1, 2010

Even if you phone the bank they need your secret passcode or they wont speak to you about your account. I know we are probably stuck with the current system of trying to remember log-in names and passwords, but thankfully at work if you do forget your password the administrator can re-set it, and then you have the option of changing it again.

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