Practically Perfect PA

AUGUST 24, 2017

Assertiveness. These skills are transferable into other parts of an administrator’s role. This guest post was written by Robyn Bennett, Director, Team Link Training Ltd, New Zealand. She is a member of the Association of Administrative Professionals NZ Inc and is a past National President.

Skills 188

Skills Assertiveness Agenda 2016 188

Office Dynamics

APRIL 2, 2015

If you are a manager reading this blog, check off the ones that apply to your administrative partner. Team player. This might give you an idea of areas that need to be developed. Top Assistants List Qualities Of A Great Assistant. Good communication skills. Organization skills. Interpersonal communication skills. Detail oriented.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

APRIL 5, 2017

More assertive? Administrative Professionals Week and April is the perfect time to think about your career as an administrative assistant, executive assistant, and secretary. Whether these morning meetings take place in person or over the phone they are vital to the executives and assistants team success.

Administrative Professionals 221

Administrative Professionals Assertiveness 2017 Customer Service 221

Office Dynamics

APRIL 3, 2017

April is one of my favorite months because, here at Office Dynamics, we get to celebrate the wonderful accomplishments of those in the administrative profession! In case you are not aware, Administrative Professionals Week is April 24 – 28. But we celebrate the entire month of April. Thirst for knowledge.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Office Dynamics

APRIL 17, 2015

You vent to your friends, your family, or other administrative professional colleagues, who understand the pressure of your job. Courtney Clark works with organizations to build resilience in their team members, so they can handle challenge and struggle smart. When most of us get to that point, there’s a solution: venting.

Administrative Professionals 100

Administrative Professionals Stress Assertiveness 2015 100

Office Dynamics

MAY 1, 2017

I hope everyone has recuperated from an exciting Administrative Professionals Week. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. I started administrative training in a few of the companies where I worked.

Administrative Professionals 187

Administrative Professionals Skills Training Administrative Training 187

My EA Career

APRIL 4, 2023

As an Executive Assistant, Personal Assistant or Administrative Professional, your role is critical in supporting your organisation and your colleagues. Being An Administrative Assistant Doesn’t Mean You Should Be Treated Like A Servant!

Administrative Professionals 52

Administrative Professionals Confidence Skills Expenses 52

Office Dynamics

MARCH 11, 2015

it can be a big thing in how non-administrative professionals view the role. Assistants/secretaries don’t need training.”. “I Be assertive. In other words, they think of the past and what this role involved 20 or 30 years ago. While this is a very small thing. just one word. I’m just an assistant.”. Present solutions.

Administrative Professionals 100

Administrative Professionals Assertiveness Training Management 100

Office Dynamics

APRIL 18, 2015

Will you be joining us for this free event? . Register here.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

OCTOBER 26, 2016

As a proud former administrative professional, I consider myself intimately familiar with the unique challenges—and unique rewards—of the field. Though my career has evolved into training and development, I always feel most at home when surrounded by growth-oriented assistants. People are always more comfortable with silence.

Assertiveness 100

Assertiveness Administrative Professionals Gifts Training 100

Office Dynamics

APRIL 30, 2015

Did you have the most incredible Administrative Professionals’ Week this year? IAAP teamed up with Staples to #CelebrateAdmins. Make Learning Fun For Your Admin Team (4/8/2015). Business Management Daily had a daily free download or gift. So what do we do now that the blog-a-thon is over? Keep coming back!

2015 100

2015 Administrative Professionals OfficeTeam Staples 100

Office Dynamics

APRIL 8, 2016

However, after a recent turn of events such as staffing vacancies and promotions, I have found myself providing administrative support to several other key managers while we recruit for vacant positions. Let’s face it—the work of an administrative professional is never ending. To think otherwise is wishful thinking!

Management 100

Management Administrative Professionals International Mentoring 100

Office Dynamics

MARCH 18, 2015

Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate. Many administrative professionals are doing research, preparing outgoing pre-reads and filtering e-mail note strings for their executive in preparation for a meeting. Department Issues.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

DECEMBER 8, 2015

One of the most common complaints we hear from modern administrative professionals is that they feel busy—overwhelmed even—but they still aren’t really being utilized. Tools to train your executive how to leverage your talents (and sell the idea to even the most stubborn leaders!). Are You Overworked But Underutilized?

Administrative Professionals 100

Administrative Professionals Training Management Learning 100

Office Dynamics

APRIL 11, 2016

As more companies embrace collaboration, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques.

Self Esteem 100

Self Esteem Assertiveness Skills Administrative Training 100

Office Dynamics

MARCH 10, 2015

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck!

Skills 100

Skills Assertiveness PowerPoint 2015 100

Office Dynamics

APRIL 19, 2016

I was going to be gone for a few days to conduct an administrative training program. A star-performing administrative or executive assistant takes the initiative to assist his or her executive as much as possible. I was standing outside Jasmine’s office on my way out the front door. Joan Burge.

Administrative Professionals 100

Administrative Professionals Administrative Training Training Phones 100

Bonnie Low Kramen

JANUARY 27, 2021

We are very lucky to have you on our team. In fact, the most effective assertiveness happens calmly, factually, and directly. A new Chief of Staff recently received feedback from her team of ten EAs. In a team meeting, they were asked about what they learned about leadership from the COS. There is nothing more personal.

2021 52

2021 2020 Administrative Professionals Assertiveness 52

Office Dynamics

NOVEMBER 22, 2016

We’re all fortunate to have training pioneers like Joan and her team in the corner for administrative professionals. Brandi Britton is a district president for OfficeTeam , the nation’s leading staffing service specializing in the temporary placement of highly skilled administrative and office support professionals.

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100

Office Dynamics

APRIL 26, 2017

I often see this in my training classes. However, what they don’t realize is that their ideas are not nearly as rich as the team who really massaged the question or issue and gave deep thought to it. Don’t settle for “top of the mind” thinking. They are so excited and “brag” about being the first ones to finish.

2017 230

2017 Goals Collaborate Training 230

Office Dynamics

APRIL 26, 2016

In honor of Administrative Professionals Day, I want to share my thoughts on why I believe being an executive assistant is a rewarding career. Don’t forget that comments received in April 2016 are entered to win prizes in our Administrative Professional Blog-a-Thon ! I hear it from both sides of the desk.

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

Office Dynamics

MAY 9, 2016

As more companies embrace the spirit of teamwork, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. Use assertive communication techniques. Sometimes what we think is the problem, really isn’t. 9 Be Open and Honest, Don’t Hint. 10 Take Charge.

Self Esteem 100

Self Esteem Assertiveness Skills Negotiating 100

Office Dynamics

OCTOBER 1, 2015

A third dimension I can add to the validation of a good partnership is that I have personally coached more than 150 administrative/executive teams – both one-on-one and in groups. Every person in every industry is expected to operate at the top of their game and the same is true for executive and Assistant teams.

Administrative Professionals 100

Administrative Professionals Fax Email 2015 100

Office Dynamics

NOVEMBER 23, 2015

In the past year, we’ve expanded our global community of administrative professionals exponentially and offered more free content than ever before. Don’t miss out on the holiday fun…Get jolly with Joan, Jasmine, and the rest of the Office Dynamics team! For this final session of the year, we’re sending 2015 off with a bang!

2015 100

2015 2016 Holidays Administrative Professionals 100

Office Dynamics

JUNE 12, 2018

A possible response could be – I will utilize any downtime researching professional development opportunities such as free or low-cost webinars, training, conferences, etc. BUT – Prepare an answer if asked about possible boredom. I will also develop a desk manual and evaluate best practices for policies and adjust as necessary.

Interviewing 178

Interviewing Retirement Health Skills 178

Office Dynamics

APRIL 13, 2016

These days, Joan continues to use this principle, not only in her training of Executives and Assistant teams but also in her own work as an Executive seeking to leverage the time and talents of her own Assistant. In the video below, Joan Burge shares some of her past experiences with this an Assistant.

Training 100

Training Administrative Professionals UPS Assertiveness 100

Office Dynamics

JUNE 15, 2015

It’s time for administrative professionals to come up from the clouds that have cast a gloom over their performance. Your performance may be clouded by a boss who holds you down, a coworker who diminishes your contributions, or a team who stamps out your creativity. Stop hiding your talents and contributions to the organization.

Travel 100

Travel 2015 Administrative Professionals Gifts 100

Office Dynamics

APRIL 18, 2017

Mentoring shows you are team-oriented and not afraid of helping other people shine. Mentor Newbies. As you grow in your own role, help others to do the same. Don’t hoard your knowledge. Share it with others, especially those who are struggling.

Mentoring 198

Mentoring Promotion 2017 Skills 198

Office Dynamics

APRIL 20, 2016

When you achieve your goals, you know it helps your team tenfold. No matter the task, you bask in the joy that comes with knowing it’s your effort that positively impacts the team and keeps things running smoothly. “ Nurture is Your Nature. Helping people is just in your nature.

PowerPoint 100

PowerPoint Skills Project Management AT&T 100

Office Dynamics

APRIL 28, 2016

The ability to be a team player in the larger sense of the corporate mission, goals, and objectives. The right tools and the common sense to apply them appropriately are a given in any role today.”. Toughness is key. The job is usually under-rated. You are steering the ship. Suck it up and make it work.”.

Skills 100

Skills Calendars Management Learning 100

Laughing all the Way to Work

JANUARY 10, 2010

We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrative professional , professional service , quality service Reactions: 2comments: Jodith said.

Time Zones 100

Time Zones IAAP 2010 International 100

Office Dynamics

MARCH 14, 2016

When you think like an owner, you feel like it is up to you to make things work; to determine the direction of the day or a project; and to know that you make a difference in the outcome of whatever you or the team is doing. When you embrace this mentality, you act differently and management notices.

Gifts 100

Gifts Goals Phones Management 100

Office Dynamics

DECEMBER 9, 2016

Assistants are not only keeping themselves on track; they’re also responsible for keeping their executive and teams on track as well. Why is organization so important for admins? But it’s impossible to get someone else organized unless you’re organized first! Being organized creates trust with your executive and those you support.

Travel 100

Travel Filing Forms Skills 100

Office Dynamics

DECEMBER 12, 2016

Building a strong partnership with your boss takes the right combination of time, practice, trust and these key elements addressed by Joan Burge in this free webinar. We invite you to watch the replay: Building a Strong Partnership. Important Webinar Resources. Download the Handout: Building A Star Partnership.

Administrative Professionals 100

Administrative Professionals Assertiveness Training Skills 100

Office Dynamics

APRIL 22, 2016

Question: “Five months ago I was hired as an admin at a telecommunications company. Recently I’ve come to realize that while my boss and I do get along, he’s kind of a classic jerk—and everyone warned me about it.

Management 100

Management Administrative Professionals Assertiveness Skills 100