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US employee engagement plummets to lowest level in over a decade

Workplace Insight

Employees reported feeling a lack of clarity in their roles, lower overall satisfaction with their organizations, and a weaker connection to their companies’ missions. Companies with a more engaged workforce demonstrably outperform their less-engaged counterparts. The consequences of disengaged employees are far-reaching.

2023 59
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Gartner says Half of All Job Postings Target Just 39 Roles

Small Business Labs

Gartner's Most Competitive Roles 2019 provides an interesting look at the jobs big companies are hiring for.    According to the report, "49% of all job postings by S&P 100 companies in 2018 were for just 39 roles. So are sales managers and customer service reps.

2018 119
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Ep 235: Jodi Reed on How Drag Racing Makes Her a Better Assistant

LEADERASSISTANT.COM

Jodi earned her CAP designation in 2019. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

2019 80
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Ep 224: Janice Parker on Remote Work and Supporting a Founder

LEADERASSISTANT.COM

Janice Parker is a career executive assistant who is passionate about helping mission-focused founders and CEOs maximize their productivity and efficiency as they scale their companies. LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude.

2019 77
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Ep 207: Deedee Benyi on Understanding the Business and Supporting Multiple Executives

LEADERASSISTANT.COM

Deedee joined The Hartford in 2004 and has spent most of her tenure supporting claims leaders until her move to support the Chief Data Science Officer in 2019.

2004 87
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Ep 219: Annie Croner on Burnout, Boundaries, Confidence, and Detaching Your Worth from Your Work

LEADERASSISTANT.COM

Annie was originally on this show back in 2019 ( Episode 26 ), and I’m excited to have her back! Over her 20+ years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management. As a heads up, this episode is a bit out of the ordinary.

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5 Ways to Boost Customer Experience Without Spending More Money

Small Business CEO

The customer experience is often considered an intangible, qualitative metric for business owners. However, it has real, quantitative effects on your company. A good customer experience is reflected in your retention rates, your referrals, and increased spending. Build Your Brand Around Their Pain Points.

2019 116