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What can assistants expect in 2013

Practically Perfect PA

Well 2012 is over and done with and we are now already two days into 2013. Over the holidays I´ve been thinking about the year ahead and have lots of exciting things planned which will keep me busy. Salary and financial reward . I hope you all feel the same and are looking forward to the next twelve months.

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What happened to customer service at Sears?

Service Untitled

According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. billion in 2012. So what has happened? Can Sears be saved? Photo courtesy of justj0000lie.

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If You Think You’re Unbiased, You’re Wrong

Success

A 2012 study conducted by Yale researchers revealed that even science professors—male and female—evaluate the information on a résumé more harshly when the applicant is a woman. Plus, he earned an annual salary roughly $4,000 higher than Jennifer’s for the same work in an entry-level lab position. for competence on average.

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