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Top Ten Small Business Trends for 2012

Small Business Labs

  2012 will see more small businesses recognize and take advantage of this key competitive advantage.   This growing ability to network, collaborate and socialize is making independent work more attractive, and 2012 will see the trend towards independent work continue to grow.    Technology Trends.

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How to Create Strategic Partnerships

Success

It is not illegal for an information technology firm and a janitorial services company to form a partnership, but how many opportunities will that create?” Proof it works: Schaus’s profits grew by 15% from 2011 to 2012 as a result of her partnerships. In 2012 I passed along between 35 and 40% of the work that came my way.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

Email 279
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The Right Conversation About Sustainable Living

Success

Idiom dissection wasn’t how I had planned to begin this story before my phone interview with Daron Babcock. Unlike literal deserts, however, they don’t form naturally. So in 2012, he sold his house in Frisco (a suburb of Dallas), quit his job of eight years, and moved to one of the poorest areas in Dallas. “It

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What can assistants expect in 2013

Practically Perfect PA

Well 2012 is over and done with and we are now already two days into 2013. If in 2012 you did not attend any events or training sessions then you should speak to your manager or HR immediately to get something booked for 2013. There are so many different forms of communication and that is only going to increase in 2013.

2013 100
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Top 10 Small Business Trends for 2013

Small Business Labs

  We expect this form of “mobile commerce” will take off in 2013 as personal service firms, retailers of all kinds and even industrial firms take advantage of the lower costs, increased flexibility and high levels of customer satisfaction that mobile business provides.    5. .  billion from Angels in 2011. 

2013 100
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We all have relationship regrets — and here’s how we can learn from them

Ideas.Ted

In 2005, Deepa’s husband sent a note to the people in his wife’s life informing them that Deepa had been diagnosed with an aggressive form of cancer. . The person who answered the phone explained that Deepa had died that morning. Amy wanted to call her old friend. Amy put off calling her old friend.