Customers Rock!

JANUARY 24, 2012

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Finding ROI in your social media initiatives doesn’t have to be imaginary. 44-46), even though Sanuk doesn’t often post direct links to their website from their corporate Facebook page , they are able to track conversion rates.

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Social Media Verizon Customer Service 2012 100

Eco-Office Gals

JANUARY 1, 2013

Simple logic tells us that we can’t continue on our current path forever. Businesses have been outsourcing everything from manufacturing to customer service for years. Renewable Energy Sources for Sustainable Living 2012 and Beyond. The days of reckless abandon cannot persist any longer without dire consequences.

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Expenses 2012 Lifestyle Customer Service 100

Service Untitled

MARCH 3, 2014

For the third year in a row, customer satisfaction in the retail trade for the United States is at an all time industry high, but of course there are always some caveats since many of the top retailers who scored relatively low for customer satisfaction are among the top retailers.

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Small Business CEO

JUNE 26, 2013

In 2012, small business owners worked 42 percent more hours per week than five years ago. When running a business it’s easy to let your to-do list get out of hand; especially for those annoying tasks like scheduling appointments, sitting on hold for a customer service agent or even researching local vendors. Until now….

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Customers Rock!

MAY 10, 2012

I recently attended the 2012 Lithium Network Conference (LiNC for short) in San Francisco to hear about the latest and greatest from Lithium Technologies as well as from thought leaders such as Brian Solis , photo left, who shared about Digital Darwinism from his new book The End of Business as Usual. Good News for Social Customer Service.

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Verizon Social Media Customer Service 2012 100

Success

DECEMBER 14, 2022

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. People Restoring Faith in Humanity. Unsolicited Help. Alik was processed as a single mother and was bumped to the top of the resettlement list. He was moved to tears by his colleagues’ gesture.

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Service Untitled

JULY 17, 2013

For the luxury brands, buyers insist on the quality of merchandise accompanied by exceptional customer experiences. Within minutes of entering a boutique, can a prospective buyer be confident of a friendly atmosphere, of comfortable surroundings, and that of a customer service consultant capable of expertly assisting without being annoying?

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Success

FEBRUARY 15, 2022

So, we asked you, our readers, to nominate the people who have made long-lasting, positive change in your life. And with that, we introduce to you, the SUCCESS 125. Jean Accius. Senior Vice President. He is a teacher, a mentor, a coach, a convener, and a doer. But this is not where her journey began. Now, her team—also the No. Dave Conord.

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The Small Business Blog

MAY 12, 2010

HMRC – and any other government department – should ideally operate a free information service, which provides free written and binding advice to the public as well as to businesses. [link] 1 week ago Ted Turner: "If you have an olive, you want an olive tree. You want a little more. You want the whole tree."

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