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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. But two years ago, my company sent each of 50 clients a Christmas gift from Chicago Steaks.

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Experts Weigh in on 17 Investments for a Rich Life

Success

The world class knows that college is just the beginning of lifelong learning. It frees you up to focus on the things you are best at and that make you the happiest. If you have international clients or want to grow your business internationally, learning other languages is a wise investment of your time and money.

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Becoming Real, Gifts from Wise Administrative Professionals

Office Dynamics

At the Office Dynamic's 2011 Annual Conference for Administrative Professionals in Las Vegas this past September, I facilitated a breakout session where the participants, in their small groups, were asked to share an experience in life that taught them a lesson. Does it happen all at once, like being wound up," he asked, "or bit by bit?". "It

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Session 3 - Wednesday, Sept 28, 2011

Office Dynamics

She became an observer, learning to understand the person she supported, learning their values and thought patterns. When you make a mistake, or something is “off” then learn from it and don’t do it again. The admins at my table shared such wonderful talents and gifts they were remarkable in their profession.

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Discover the Secrets to Dramatically Up-Level Your Business in Just 12 Days

Stephanie LH Calahan

As we near the end of 2011, I know you've probably already mapped out your business plan for the New Year. What if you could learn some targeted tactics to dramatically up-level your business in 2012? My friend and colleague, Dr. Shannon Reece, has created a fabulous gift for you! Sign up here Hope to see you there!

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Product/Program Promotion Problems and Profits -- Launching Lessons Learned Expert Interview

Stephanie LH Calahan

You have a strategy and training and you've done all of your warm ups.  Introducing Product/Program Promotion: Problems and Profits -- Launching Lessons Learned.  Thank you for your willingness to share some of your mistakes and lessons learned so that others could benefit! Any big lessons learned?

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How Happy Are You?

Success

Some time before I was a happy person, on Fourth of July weekend in 2011, I moved out of my home and first marriage—and then my laptop quit. We finished the job and went to the hardware store to buy a weed-eater, then grilled up a few hamburgers to celebrate America. This is a problem for a writer. he said, shaking his head.

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