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Take Control of Your Customer Service with These 6 Tips

Success

Businesses have to care about their people both internally and externally. If you aren’t treating your internal people right and they don’t feel valued, they might pass that same negative attitude on to your customers. Don’t allow inconsistency internally, either. This builds customer loyalty. Incentivizing employees.

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Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. Brené Brown CONNECT WITH LEXI Lexi on LinkedIn ABOUT LEXI Lexi Gunther has been an Executive Assistant and thought partner since 2009.

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During a Recession, Entrepreneurs Are in the Driver’s Seat

Success

Mel Robbins, international best-selling author and motivational speaker, calls attention to the recession mindset. was in a recession from December 2007 to June 2009—the longest since World War II, exceeding the recessions of 1973-1975, 1981-1982 and 1990-1991. This article was published in June 2009 and has been updated.

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Small Business world News Round-up – 2009/10/27 by Stefan Töpfer on Oct 27, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Do you earn what you should? — ST.

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Selling to Big Companies: 8 Sales Tips to Land Your White Whale

Success

Internal examples are mergers, spinoffs, venture capital funding, new leadership or changing corporate direction. Use sales productivity tools to find decision-makers’ names. This article was published in February 2009 and has been updated. Focus on trigger events. First you’ll land one corporate client, then another.

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Trying to Phone/Fax Internationally?

Professional Assistant Blog

Is there a fee of any sort that goes with the international fax? Home About Me Advertise Trying to Phone/Fax Internationally? By The Professional Assistant on Monday, January 07, 2008 Filed Under: Client Service , Productivity D o you have trouble figuring out how to call a client or even a colleague in another country? It definitely works!

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Tracking the Digital Nomad Trend

Small Business Labs

As you can see from the chart below, the use of the term "digital nomad" started to gain traction in the 2008-2009 time frame.   In hindsight it makes quite a bit of sense that this trend started to take off around 2008-2009. .  So I thought I would look into the history of this term and trend. And it feels great.

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