Professional Assistant Blog

SEPTEMBER 14, 2007

The downfall of outsourcing is that youre not sure if the quality of the work will be presented, since you are relying one someone or a company to do the work for you and might not be to your standards. This definitely saves you time and money, so that you can focus on doing whats most important to your business - making money.

2007 100

2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

SEPTEMBER 27, 2007

The only reason we have file folders within hanging file folders is that if we need to present files to a client or to a manager, we can take the entire file folder with that information to the client or manager. Posted on 7 October, 2007 1:55 PM Richard Rinyai It really depends on your companys needs. It just looks more professional.

Filing 100

Filing 2007 2008 Cubicle 100

Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" It's called a Presentation Remote. Thanks Patty.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

JULY 20, 2009

I was in a workshop today on presentation skills and one of the things they had us do was present something to the group while they filmed us. Other than the extra work I need to do at the gym to tone up and trim down, I saw some good qualities as well and it was helpful to see myself present. Thanks Anonymous for sharing.

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

JANUARY 1, 2009

As we head into the New Year it will be easy to forget and put 2008 instead of 2009. Business Writing Guidelines for 2008 C or cc or copy? .© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! Now dont forget to put the correct year on your documents. After all, weve been doing it for a whole year now. 411 Look Up 411.ca

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JULY 1, 2010

If you are the presenter you have to study and know your subject well which helps you to be more confident in what you know and you also gain experience in making presentations which can help you in your career. Business Writing Guidelines for 2008 C or cc or copy? Lunch n learns are also a good way to learn from each other.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 17, 2010

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. Having a to-do list can be a life saver. I'm in a bad mood, pass it on.

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Business Writing Guidelines for 2008 C or cc or copy? Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. Just a secretary.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 17, 2008

© Copyright Patricia Robb 2010 17 December, 2008 Anyone can be an Administrative Assistant, right? Be professional on the phone and greet people who come calling, but not everyone needs to get in to see the boss. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones Filing IAAP 2008 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Business Writing Guidelines for 2008 C or cc or copy? Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ► January (8) ▼ 2008 (215) ► December (3) ▼ November (6) Can you afford not to take a vacation? Business Writing Guidelines for 2008 C or cc or copy?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

© Copyright Patricia Robb 2010 9 November, 2008 Contest! ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ► January (8) ▼ 2008 (215) ► December (3) ▼ November (6) Can you afford not to take a vacation? Business Writing Guidelines for 2008 C or cc or copy?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Business Writing Guidelines for 2008 C or cc or copy? Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? I'm in a bad mood, pass it on.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Business Writing Guidelines for 2008 C or cc or copy? Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? I'm in a bad mood, pass it on.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. Business Writing Guidelines for 2008 C or cc or copy? I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. The importance of having someone to talk to Psst! I'm in a bad mood, pass it on.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. The importance of having someone to talk to Psst! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 22, 2008

© Copyright Patricia Robb 2010 22 November, 2008 I got an e-slap on the wrist - Ouch! An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International 2008 100

Laughing all the Way to Work

AUGUST 8, 2009

How you present yourself and what you wear to the office can help how you feel about what you are doing. Of course you have to be prepared and know your stuff, but knowing you look good when you walk in the door will do wonders on how you present yourself. Sometimes it is all in how you feel isnt it? What about your work space?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 1, 2008

© Copyright Patricia Robb 2010 1 November, 2008 Its Lonely in the Corner Office. I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JUNE 27, 2009

I went to a writing workshop and the woman who was presenting said that comedians are only as funny as their writers. Business Writing Guidelines for 2008 C or cc or copy? With me it is a hit and miss sort of thing and sometimes I am funny, sometimes I am melancholy. How do comedians do it? Colour Coding Works. Meeting preparation.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? Business Writing Guidelines for 2008 C or cc or copy? The meetings were stress free and I was able to depend on my checklists and templates. Now I am on holidays and preparing for a big move to a new home. You can be sure I have checklists for that as well. I'm in a bad mood, pass it on.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

© Copyright Patricia Robb 2010 19 September, 2008 Using a Bring-Forward System to Help Organize Your Boss Of all the articles I have written, the one I wrote on the bring-forward system by far gets the most views. September 19, 2008 Patricia Robb said. September 20, 2008 Anonymoussaid. Lets enjoy our day together.©

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Laughing all the Way to Work

MAY 31, 2009

Business Writing Guidelines for 2008 C or cc or copy? Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? Introducing Goo. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

JANUARY 31, 2010

The art of saying thank you can sometimes get lost in our busyness, but here are some examples of times it would be nice to send a card from work: To thank presenters who speak at your workplace. Business Writing Guidelines for 2008 C or cc or copy? What a neat idea for businesses too. To apologize and try to make things right.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 22, 2009

Business Writing Guidelines for 2008 C or cc or copy? Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? 411 Look Up 411.ca

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 5, 2010

Business Writing Guidelines for 2008 C or cc or copy? Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? I'm in a bad mood, pass it on.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 20, 2010

Business Writing Guidelines for 2008 C or cc or copy? Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? I'm in a bad mood, pass it on.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 19, 2009

The cure: always answer the phone professionally - this way youre never caught off-guard. I agree that we should always answer the phone professionally, but if it is a co-worker calling, it seems silly to say "Patricia Robb speaking, Executive Assistant to the CEO, may I help you?" January 19, 2009 Patricia Robb said. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Business Writing Guidelines for 2008 C or cc or copy? Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? I'm in a bad mood, pass it on.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Business Writing Guidelines for 2008 C or cc or copy? Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? That's not my job!

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

NOVEMBER 27, 2008

© Copyright Patricia Robb 2010 27 November, 2008 Can you afford not to take a vacation? I am not taking a wireless phone with me and I am not going to talk about work with my friends where I am visiting. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

JANUARY 23, 2010

Business Writing Guidelines for 2008 C or cc or copy? Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? I'm in a bad mood, pass it on.

Time Zones 100

Time Zones IAAP AT&T 2010 100