LEADERASSISTANT.COM
JULY 9, 2023
He and his business partner Chris Sims started the parent company of Answers in 2006 and sold it to a private equity firm in 2014 for $960m. THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.
Service Untitled
SEPTEMBER 22, 2010
In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues. To read this part of the interview, click “read more” below.
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Loosely Speaking
FEBRUARY 9, 2010
Deadline to enter : March 1, 2010 Sneak Peek at next month’s episode Interested in being interviewed or sponsoring a future episode (or know someone else who might)? Get an extra chance to be entered by “fanning&# the fan page!  Contact Tara Fort (tara@Versatility4u.com) or Katie Baird (ktcosmos@LooseEnds.net).
Service Untitled
OCTOBER 7, 2010
Click “read more&# to read the interview. This is the final part of the interview with Doria. Possibly Related Posts: Interview with Doria Camaraza from American Express – Part 3 of 4 This is part three of a four part interview with. You can also read part one , part two , and part three.
Service Untitled
SEPTEMBER 3, 2010
This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.
Service Untitled
AUGUST 26, 2010
This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?
Brilliantly Better
SEPTEMBER 14, 2010
There were a few bumps on the road, as expected, but I finally managed to arrange for an exclusive interview with Jonathan. Yeap, an exclusive interview with Jonathan Meads, how about that? And keep in mind we were both occupied with our own products launch. As simple or as complicated as you see fit. { Just cool.
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