Success
JULY 21, 2021
During 2005 spring break, when I was a 14-year-old freshman at Jserra Catholic High School in Orange County, California, my best friend Scott and I were riding his dirt bike from my house to his. I reached into my pocket and grabbed my phone to call my dad. I was on the junior varsity soccer team and was training for varsity.
Practically Perfect PA
MARCH 4, 2014
In a spacious executive car your manager can work from their laptops in comfort, they can take private phone calls and they catch up on their reading. Total Chauffeur Service is based in London and has been operating since 2005. Easy booking by email, internet or phone. Space to work. Decrease the stress of delays.
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All Things Admin
AUGUST 16, 2023
And as much as we may resist it, without it we’d still be using rotary phones and manual typewriters. When I launched my business in 2005, my goal was to provide virtual assistance services. Change is inevitable. Change tends to get a bad rap, yet it can be a very positive thing. But to thrive , you must become a champion of change!
Service Untitled
FEBRUARY 6, 2013
The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. Customer service is an ongoing project of education, training, and hiring the best people for the job.
Service Untitled
OCTOBER 15, 2013
Michael Dell’s “direct-to customer-heritage” starts with training. At the Social Media and Communities University, associates are fully trained and then empowered to listen and focus – transforming “online ranters into ravers.” photo by: Ed Yourdon.
Catch Friday
FEBRUARY 1, 2012
At the time I was on a train from London to Colchester to see my lawyer, and thought I would not get on Godaddy to the evening. Phoned Godaddy and spoke to them in the Arizona afternoon, and was told that my site had been hacked, and the website had been deleted. Frustrating enough, but website repair is not a one second fix, is it?
Office Dynamics
NOVEMBER 12, 2009
It’s now 2:30, and the phone has been ringing non-stop. Because people aren’t trained in the decision making process required to find a home for the document. In 2005, there was 50% more paper and filing in offices than there was in 1995. Not only are they are not transcribed yet, but they aren’t dictated either. Sound familiar?
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