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Thinking Outside the Job Description Box

Professional Assistant Blog

Administrative Assistants have a list of things they specialize in including business writing, proofreading, minute taking, meeting planning, travel agent, desktop publishing, editing, public relations and client liaison to name a few.

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The pronouns you use can reveal a lot about where your head is

Laughing all the Way to Work

One of my co-workers told me that I was already using "we" and "us" when referring to my new employer. My mind is already planning the next Board meeting and how I will organize my desk and the filing at the new place. Meetings - Are you in the middle of planning a meeting? Sometimes it has been hard.

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

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Sticks and stones will break my bones.but names will never hurt me

Laughing all the Way to Work

I dont mind being referred to as someones assistant. My current boss always refers to me as his colleague, both to those within our company and to external contacts when referring them to me. I tend to use the term boss when I refer to my employer. My all-time favourite however is colleague. 411 Look Up 411.ca

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Building Relationships one Assistant at a Time

Laughing all the Way to Work

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them? They are a valuable resource and I appreciate them.

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We live in an Acronym Happy World.

Laughing all the Way to Work

Coming from a legal background, we were always taught if you are using an acronym or initialism in writing, on the first use you should spell it out and then put the acronym in brackets, which makes a lot of sense and saves a lot of head scratching and searching the document to figure out what the person is referring to. 411 Look Up 411.ca

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I got an e-slap on the wrist - Ouch!

Laughing all the Way to Work

An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. Why are we not speaking to each other anymore?