Laughing all the Way to Work

JANUARY 19, 2009

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

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LEADERASSISTANT.COM

OCTOBER 29, 2023

CONNECT WITH NICOLE Nicole on LinkedIn Bosun Solutions Mic’d Up Booking ABOUT NICOLE Nicole Grinnell is the CEO of a multi million dollar company and has a passion for helping other business owners find affordable solutions to help grow their business. And so I sort of moved up. Where did you jump in?

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Loosely Speaking

OCTOBER 15, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Blog Action Day 2008 Wednesday, October 15, 2008 at 1:00 am // By: ktcosmos // Category: Blogging As a participant in Blog Action Day 2008, I asked everyone I know for information on programs (actual or planned) which combat poverty.

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Service Untitled

OCTOBER 2, 2012

It’s a company that listens to the voices of the customers and uses the feedback to help train team members become successful which in turn boosts morale, and at the same time motivates employees to want to do better – all in a positive atmosphere where employees enjoy coming to work.

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Service Untitled

FEBRUARY 10, 2011

Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices. The citizen said he held there for 20 minutes and eventually just hung up.

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The Shrink for Entrepreneurs

OCTOBER 12, 2015

Over the last two years, my company Commit Action has conducted over ten thousand one-on-one phone conversations with small business owners and entrepreneurs. We’ve worked with a professor of Neuroscience at Harvard Medical School. What if Passion is actually crippling your progress, making you stuck and overwhelmed?

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Laughing all the Way to Work

MAY 12, 2008

At first I couldn’t think of anything, but then came up with the following: I once operated one of those huge bucketwheel machines used to scoop up tar sand in Northern Alberta, Canada. He is a very nice person and graciously put up with us. My boss ended up being fine and arranged for our trip home by train the next day.

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Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

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Professional Assistant Blog

MARCH 20, 2008

Today’s assistants are computer savvy, smart and up-and-coming, and consider themselves professionals in the workplace. Those who are skilled at regularly thinking on their feet as they come up with solutions and ideas both on the computer and on the job might be able to step into this role.

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Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

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Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

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Laughing all the Way to Work

APRIL 5, 2010

He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. laughs* I had one boss who was absolutely forbidden to schedule his own appointments because he would foul up his calendar so badly. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

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Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

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Laughing all the Way to Work

JULY 5, 2009

I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. She ended up calling her husband back and apologizing for her bad mood. Lets enjoy our day together.©

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Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. 411 Look Up 411.ca 411 Look Up 411.ca

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Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them? 411 Look Up 411.ca 411 Look Up 411.ca

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Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. 411 Look Up 411.ca " Warning! Incoming text message.

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Laughing all the Way to Work

OCTOBER 31, 2009

He takes about 12 steps, squats and rejoices in his accomplishment, then he gets up and walks another 12 steps and squats again to repeat the process. Come up with a plan on how you are going to improve in the areas you identified as needing improvement. 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

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Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. Check: Is your software high-functioning and up-to-date? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

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Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. 411 Look Up 411.ca 411 Look Up 411.ca

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Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. She was a smart kid and picked up the tasks assigned to her very quickly. I have seen admin assistants climb up the corporate ladder just that way.

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Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. I use this all the time on my calendar and my boss's calendar, and it helps us both to know which events are phone calls which he can take in the office or on the road (yellow) or which events will require travel (blue).

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Musings of a High-Level Executive Assistant

AUGUST 7, 2012

Now's a great time to set a foundation and train your executive (if they are willing and learn to trust you) so a precedent can be set. Try to set up the communication of the office so your boss checks their own emails and responds, but you are in charge of all the mtg coordination, phones, and anything that happens in the office.

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Laughing all the Way to Work

FEBRUARY 28, 2010

What a blast the last two weeks have been, but I dont think I could have taken any more late nights staying up to watch the Olympics in Eastern Standard Time. CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

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Laughing all the Way to Work

MARCH 13, 2010

I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. I like to be prepared and I find life just works better for me at home, work and even on the bus, when I am organized and ready for whatever is coming up. no tickets.

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Laughing all the Way to Work

FEBRUARY 7, 2010

A good tip if you flub up your voicemail is to press # and it should give you prompts to get out of it. They said it works with most phone services. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca " Warning! Incoming text message.

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Laughing all the Way to Work

JANUARY 10, 2010

Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. He loved it and I believe ended up doing his job better because of it. 411 Look Up 411.ca Recently, I bought a new laptop.

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Laughing all the Way to Work

NOVEMBER 8, 2009

Follow up with the meeting organizer to request agenda and/or meeting materials, pre-reading, etc. If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. 411 Look Up 411.ca 411 Look Up 411.ca Provide a contact number.

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Laughing all the Way to Work

NOVEMBER 21, 2009

The next time a new challenge or opportunity comes up at work, pay attention to what you tell yourself -- are you being positive or negative? Once you start doubting yourself, it is hard to bring yourself back up. I recently was at a friend’s place and her husband has an elaborate train set. 411 Look Up 411.ca

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Laughing all the Way to Work

NOVEMBER 27, 2008

I am busy, busy this week preparing to leave because I dont want to leave any loose ends and I want to cover off on anything that might come up in my absence. I also know that when I come back I will have to work twice as hard to make up for the time that I am away. 411 Look Up 411.ca but Im still going. I cant wait!

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Laughing all the Way to Work

JULY 9, 2010

By using the template I was able to accomplish everything with enough time to change, touch up my make up and hair and then off to the next event. Did I phone to get my electricity turned on? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca " Warning!

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Laughing all the Way to Work

JANUARY 10, 2010

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

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Laughing all the Way to Work

DECEMBER 28, 2009

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

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Laughing all the Way to Work

MARCH 1, 2009

at the bottom and moved the My Favourites up so it would be convenient for your use. I have also combined all the tutorials, training and other education-related links under the title Training. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

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Laughing all the Way to Work

JANUARY 22, 2008

Lynn Crosbie a Medical Assistant at a Research Hospital says, “Every time I learn something new, I write it in my manual, i.e. how to use the fax machine, information about the phone system, where the photocopier is located, who my contacts are in this position, who I can call for help, etc. And there is always the Help feature.

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Laughing all the Way to Work

FEBRUARY 13, 2010

If I am told that I should have it in the next few weeks, or can expect to receive it in a couple of months, that doesn’t really help me with my follow up as it is not a definite date. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

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Laughing all the Way to Work

MAY 31, 2009

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

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