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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. But two years ago, my company sent each of 50 clients a Christmas gift from Chicago Steaks. Do your homework.

Email 279
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How EAs Can Help to Boost Virtual Team Engagement

Worxbee

In one human capital trends survey, 79% of respondents felt that fostering a sense of belonging in the workforce was important to their organization’s success. Put together engagement surveys (and report back) Engagement surveys can be a great way to get an inside view into how your employees see you. SurveyMonkey.

Holidays 124
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Sustainable Gifts Everyone on Your List Will Love

Success

Coming up with corporate gifts your associates will love is easier than you think. You want company gifts that anyone can use and enjoy. You want your gift to show your appreciation in a unique and memorable way. You want your gift to say a little something about you, too. They make gifting simple, memorable and fun.

Gifts 278
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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

In fact, when GetFiveStars.com founder Mike Blumenthal conducted a survey, although business owners themselves believed that 75% of customers were experiencing excellent customer service, the customers themselves had something else to say. That’s where online services like SurveyMonkey , Wufoo or even Google Forms can help.

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

When 37-year-old neuroscientist Jill Bolte-Taylor had a massive stroke in 1996, she lost her ability to form words and move her body but also experienced what she would later describe in her TED Talk as “euphoria”. Dusk, Night, Dawn: On Revival and Courage by Anne Lamott (TED Talk: 12 truths I learned from life and writing ) .

2019 139
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NEWS FLASH -- Administrative Assistant and Executive Assistant Competencies for 2010 and Beyond

Office Dynamics

How many managers, Human Resource professionals, Training and Development professionals and administrative office professionals do they interview or survey? Not everyone was born with the gift of vision. These are the roadmaps to where you should be heading with all forms of education and learning.

2010 100
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NEWS FLASH -- Administrative Assistant and Executive Assistant Competencies for 2010 and Beyond

Office Dynamics

How many managers, Human Resource professionals, Training and Development professionals and administrative office professionals do they interview or survey? Not everyone was born with the gift of vision. These are the roadmaps to where you should be heading with all forms of education and learning.

2010 100