Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

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Professional Assistant Blog

FEBRUARY 29, 2008

This lessens the time you have to spend on the phone. Now you can show your boss that you are finding ways to be more productive and a team player. Virtual Assistant Manager is a website that I recently stumbled upon which helps you and/or your organization thrive in this type of environment.

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Professional Assistant Blog

OCTOBER 20, 2008

It means a lot to the team here. Until next time, Take care - of your clutter! Post from: Administrative Assistant Tips 2comments for this post matt lorenzen Awesome post! Thanks Richard. If you have any questions/comment feel free to email me at matt[a]kallout.com.

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Professional Assistant Blog

DECEMBER 4, 2007

Here are 4 ways you can help yourself and hopefully the rest of your team: Remember the positives. .&# or “I wish I could quit!&# There are ways to help yourself of dealing with these types of personas. Take a look at the positive aspects of your annoying co-worker. You’d be surprised to see that they can be a kind-hearted person.

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Professional Assistant Blog

MARCH 4, 2008

If you need immediate assistance or information about the (question/issue), please contact (delegate’s name, e-mail address, phone number). For example: Advertising inquiries, please contact John Doe at john.doe@company.com Billing inquiries, please contact Jane Smith at jane.smith@company.com And so on and so forth.

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Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Network with Stephanie or Connect with Your Smart Phone Become a Fan Follow this blog Categories News & Updates!

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Professional Assistant Blog

NOVEMBER 20, 2007

Try to become an excellent team player. I don’t mean take charge of the office – you might make some serious mistakes. Just try to stand out of the crowd by doing something small every so often. Contribute your thoughts and ideas. Try to show people that you are there to help and want to help. Give credit to those who deserve it.

2007 100

2007 2008 Cubicle Google Docs 100

Laughing all the Way to Work

JUNE 4, 2010

Some people dont play well in a team and can be like that link in the chain that keeps skipping. What can you do if you are part of a team that is not playing well together? Are you doing your part and contributing to the goals of the team or are you getting bogged down with situations? Good team play can be contagious.

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Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. The cure: always answer the phone professionally - this way youre never caught off-guard. I really like the number 1- team player issue. Lets enjoy our day together.© How important is it, really? (to

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 1, 2009

I like working with someone who has initiative, wants to do a good job and is keen to contribute to the team, but is there a time when initiative is not a good thing? .© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

APRIL 17, 2010

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. Having a to-do list can be a life saver. 411 Look Up 411.ca

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 20, 2010

The team members were pleased with the work and it was agreed that the Finance Director should pay the invoice from the Recreation Account. The language of minutes Discussion and questions ensued -- The team members agreed -- It was decided -- The following points were made. Then the action makes perfect sense. 411 Look Up 411.ca

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Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

They are a team of office professionals for office professionals. I am now leaving Atlanta to travel to Birmingham and the impression I am left with is I have never been in a city that smiles so much. It was an amazing conference. If you have never heard of OfficeArrow I would recommend you check them out. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 20, 2010

It can also improve team work and general office dynamics. If you dont have that in your office, why not suggest it to the other assistants? Having a buddy can take some of the stress off and give you assurance that you have someone you can depend on. 23, 1 p.m. (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. I thought I would pass this tip along in the event you find yourself wishing you could take your words back. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

Secure the date and time in his or her calendar, taking into consideration travel time if outside the office. If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. Meeting with Mr. Brown and Ms. Enter it in calendar.

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Time Zones IAAP International Calendars 100

Laughing all the Way to Work

JANUARY 15, 2010

I use this all the time on my calendar and my boss's calendar, and it helps us both to know which events are phone calls which he can take in the office or on the road (yellow) or which events will require travel (blue). I put travel in red and action reminders in yellow, but that is our own system and it works for us.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? The meetings were stress free and I was able to depend on my checklists and templates. Now I am on holidays and preparing for a big move to a new home. You can be sure I have checklists for that as well. Yes, it is ticked off on the checklist and the lights did turn on when I pressed the switch.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

JULY 1, 2010

If you are part of an administrative team you can use your meetings to share knowledge with each other or give tips on something new you have discovered. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn. (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 4, 2008

If they are a team player then that filters down to the staff, but if they are the King of the Hill, then that also starts to filter down and people start to feel more important than they should and a lot of power struggles start happening and back-biting. If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 12, 2008

Be a team player. My former boss gave me an excellent reference on paper and by phone. Having the right people in the right job is a good combination and makes for a productive team. Start yesterday and be the most improved worker on the team and show you have the qualities they are looking for. 23, 1 p.m. (for

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MARCH 1, 2009

Under My Favourites, I have added a Meeting section with some useful sites and combined many of my travel related links under one title simply called Travel. You will notice on the side bar I have put a lot of the reading sites (My blog list etc.) at the bottom and moved the My Favourites up so it would be convenient for your use.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. The assistant/boss relationship certainly is one of the closest working relationships with some comparing it to that of a work wife. GET TO KNOW YOUR CO-WORKERS. and find out early on who you can go to and trust.

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Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JANUARY 19, 2009

The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. I have found them to be really helpful. They can be contacted at: Louis@lastminutetraining.ca If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Training 100

Training Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

AUGUST 13, 2010

I mentioned this to our team of admins at one of our meetings so when one of my co-workers found out how to do something they thought to share it with the team. I might be doing something that works really great, but just assume others know about it so dont say anything to anyone. 411 Look Up 411.ca

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Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

JANUARY 10, 2010

I travel far to try and find a full-serve station, but they are becoming extinct. The incentive was you saved.002 002 cents a litre. That was never enough to get me out of the car! Now, there doesnt seem to be a difference in price at all, it is just common practice that we have to do it ourselves. Recently, I bought a new laptop.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 14, 2009

Another time I wanted to try a career in the travel business. I make travel arrangements, do desktop publishing (well, I usually get my sister to help me), organize events and now I am even going to be speaking at an Admin event in April (which I will pretend is sort of like teaching).Yes, 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

JULY 11, 2009

I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. This is where a strong assistant team is nice to have. I had a big learning curve going into it and I didnt know any of the other assistants so I felt all alone with my challenges. 411 Look Up 411.ca

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

NOVEMBER 22, 2008

An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. Why are we not speaking to each other anymore?

Time Zones 100

Time Zones IAAP International 2008 100

Stephanie LH Calahan

APRIL 12, 2010

Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning.  Productive & Organized Home Contribute to P&O!

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