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Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Every time you answer the phone, you are accepting responsibility for the relevant interests of others. Accurate and efficient screening will benefit your managers, co-workers, and their families.

Etiquette 250
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3 Simple Steps to Improving Communication Skills

Office Dynamics

You cannot afford to take the critical skill of communication for granted! Pick up the phone and speak to the person? This also ensures that you quickly and effectively manage any potential problems. Written or e-mailed messages, or quick phone calls, are most effective. managing a difficult situation. Joan Burge.

Skills 100
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The First Thing to Do After a Job Interview

On The Job

Even though you may have more phone or Zoom interviews during your current job search because of the pandemic, the basics of job searching remain the same: do your homework on an employer so you're prepared for an interview; dress appropriately; ask questions -- and always, always, always send a thank-you note. Recap the highlights.

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Communication Skills That Have Impact…Choose The Right Medium

Office Dynamics

Does it make any difference whether you IM or phone someone? How are your communication skills? In his article for CIO.com, Chuck Martin quoted a manager who described face-to-face communication this way: “We need to take vacations from our BlackBerries, computers and voice-mail and get out and talk to everyone in the organization.

Skills 100
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Your Etiquette Practice Could be Killing Your Productivity

Stephanie LH Calahan

Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University. 

Etiquette 100
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5 Tips to Help You Make a Winning First Impression

Eat Your Career

Whether you’re meeting by phone, video conference or in person, don’t arrive late. If you have a phone call on the schedule, block an additional 15 minutes before the start time so you can be sure you’re at your desk and prepared. No one will fault you for keeping a tight schedule—unless you’re unable to manage it effectively.

Etiquette 252
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A Telephone Etiquette Test

Ian's Messy Desk

Home About Contact Me Links Sitemap A Telephone Etiquette Test Posted by Ian McKenzie Written on May 28, 2010 If youre new here, you may want to subscribe to my RSS feed. Test you telephone skills with this simple quiz: How quickly should you pick up a ringing phone? Answers Answer a ringing phone by the third ring.

Etiquette 100