Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. It is very hard for small business to find the money to support training. We have listed each speaker and what the attendees will learn.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

BioTeams

NOVEMBER 9, 2019

Learning from nature means that teammates must be trained to expect information rather than orders and must be able to quickly work out appropriate responses without having to be told. Wikipedia defines this as a mechanism of indirect coordination, through the environment, between agents or actions.

2019 65

2019 Collaborate Etiquette Time Zones 65

Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Eat Your Career

AUGUST 9, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Offer to help train others and organize your work as best you can for an easy transition.

2010 100

2010 Stress Resume Cover Letter 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 23, 1 p.m. (New

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JULY 1, 2010

I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 8, 2009

If so, what would you recommend in terms of training (university not included/possible). It is great training for the office environment, no matter what field you end up in. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

MAY 31, 2009

Lesson learned and will now put me on high gut alert. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! In both of my situations, it would have been helpful if I had given my input. 23, 1 p.m. (New

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 31, 2009

I know the newness of it all will be gone soon and it will just be a normal thing that he is a little walker, but for now it is cute to see him learn this new skill. Admit your mistakes and try to learn from them. When I told my boss he said it must be my grandsons version of the 12 step program. ► February (5) We did it Canada!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MAY 1, 2009

If you are a new hire, take the time to learn and ask questions. The first months on the job are a learning and growing experience. Take advantage of this time to learn as much as you can and ask, ask, ask. 23, 1 p.m. (New ► March (2) Admin Buddies Are you prepared? ► February (5) We did it Canada!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

But, as I learned the hard way it doesn't work on all systems. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! This happens to me at least once a week and I use that exact same technique to rescue myself. 23, 1 p.m.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Service Untitled

JUNE 11, 2010

According to Stuart Greif, vice president and general manager of global traffic and hospitality for JD Power and Associates, “Airlines generally compete based on costs and fees which is necessary to make their organizations stronger in an extremely difficult environment. The lines move a lot faster now.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Laughing all the Way to Work

NOVEMBER 1, 2008

I have always liked to share and learn from my co-workers. There are advantages and disadvantages to either working environment, but I am looking forward to moving to our new open workspace and getting to know my neighbours. Of course there is a down side to being able to do that. You have to be respectful of your neighbours.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 16, 2008

I did do research however and read as many articles and books on the subject that I could and then I tackled the article and actually learned something while doing it. Writing on a subject you know nothing about is a good way to learn something about that particular topic. See, it wasnt that hard after all now was it? (New

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

APRIL 22, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 5, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ▼ April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 4, 2008

How can you survive in this kind of a working environment? Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► March (2) Admin Buddies Are you prepared? ► February (5) We did it Canada!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 20, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

JUNE 14, 2010

Learning is the key to acquiring the skills, but working in a supportive environment helps each employee practice and hone their skills. Isn’t it up to team leaders and managers to supply the platforms that the customer service representatives can use as models, but still think independently for exemplary customer service?

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

Laughing all the Way to Work

FEBRUARY 27, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 23, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP AT&T Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

Depending on how acronym happy your office is, it can be like learning a new language. I suppose we better get used to it as it seems to be a trend and start to learn the language of acronyms and initialisms. Just when I think I am starting to understand my new offices language they throw in a new one that I have never heard of before.

Time Zones 100

Time Zones ASAP IAAP International 100

Laughing all the Way to Work

JANUARY 31, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

JANUARY 1, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If outside the city, make travel arrangements: are flights required, train or will he or she be driving. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Provide a contact number. (New

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

JANUARY 13, 2009

All you need is to put some time aside and close your door, or put some earphones on, and plug into your computer and learn. I have had great experiences learning online in interactive courses. I use a place based in Toronto called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Time Zones 100

Time Zones IAAP 2009 International 100