Office Dynamics

JUNE 4, 2014

Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

APRIL 18, 2015

Learning Highlights. As an attendee, you’ll learn: Why “Superwoman Syndrome” is so prevalent for today’s working women and why it’s time to let it go. Invite your female friends and fellow colleagues for this life- and career-changing event. The 5 Pillars that create a full life, how to harmonize (not “balance”!) How to do it all.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Workplace Insight

JUNE 19, 2023

There will be differences, ranging from the internal platforms they prefer to appropriate office etiquette. Empathy training for managers can facilitate the conversations needed to draw out these insights and gain a holistic understanding of your company’s sub-cultures.

Time Zones 52

Time Zones Etiquette Negotiating International 52

Office Dynamics

MARCH 21, 2017

Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. There is much to learn regarding advanced skills for assistants. Register Today.

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

JULY 9, 2014

Coursera Learning without limits. I love this resource for keeping my skills updated and continued learning. PatriciaRossi Etiquette Expert, Author EVERYDAY ETIQUETTE, Professional Speaker,NBC Daytime’s National Manners Correspondent,Kindness not Formality,Relationships not Rules. The price is right, too!

Twitter 100

Twitter Administrative Professionals Etiquette IAAP 100

Office Dynamics

MAY 29, 2018

Being a World Class Assistant, Gillie took her CWCA credentials, career portfolio, and everything else she had learned in that class in Las Vegas and within one month found herself being offered a great position in another large organization. She deserves this as she has consistently pursued excellence and has continued her learning.

Administrative Professionals 188

Administrative Professionals 2018 Resume Etiquette 188

Office Dynamics

JULY 21, 2016

In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Learning Highlights. As a participant, you will learn…. In fact, even ground transportation modes such as train schedules work internationally.

Travel 100

Travel Administrative Professionals Agencies International 100

On The Job

JANUARY 13, 2014

has had a financial training program in place since the late 1960s. Participants do spend time learning about wealth management or commercial banking and credit, but they also learn how to give effective presentations and dress professionally. "We''re BOK Financial Corp.

Etiquette 100

Etiquette Finance Skills Training 100

Worxbee

DECEMBER 20, 2021

We’ve learned a thing or two along the way! Your job applications represent sets of data, which algorithms are trained to skim. You can at least provide a link in your description to a web page candidates can refer to when learning about your values and culture. It’s important to set that expectation. Be respectful of time.

Interviewing 122

Interviewing Etiquette Salary Agencies 122

Office Dynamics

DECEMBER 15, 2014

Learn more about this special experience and what makes Who Took My Pen … Again? It was a culmination of the thoughts of many assistants who came together through a collaborative process around the idea “how assistants can add value every day.” Why the Kindle Version? Total Value: $65. Use Promo Code: GIFT3.

Gifts 100

Gifts 2014 Collaborate 2015 100

Office Dynamics

APRIL 3, 2017

Since I got out of high school and went right into the workforce, I was hungry to learn in any way possible. I have identified 3 levels of learning. Peer to peer (Basic, Foundational)—these are the great tips you learn from your peers; the people who are in the same job family as you. There are millions of them! I agree 100%.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. It is very hard for small business to find the money to support training. We have listed each speaker and what the attendees will learn.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Allwork

NOVEMBER 6, 2023

What you’ll learn Discover the latest trends in the flexible workspace industry and stay ahead of the curve. Explore the importance of cultivating a thriving community within flexible workspaces and learn how it contributes to success. That’s where I see you’ve got to make it much more of a destination.

AT&T 274

AT&T Environment Travel Restaurants 274

Laughing all the Way to Work

JUNE 26, 2008

Do people pay attention to our table etiquette when we are entertaining a client, having a lunch interview or when we are at a work function? There are etiquette schools that teach business executives , and others who want to invest in their career, how to act in public. I learned small talk when I was a hairdresser.

Etiquette 100

Etiquette Restaurants Interviewing Stress 100

Office Dynamics

MARCH 17, 2017

Learn to observe the successful people around you and mirror their example. We know that investing in a comprehensive training program like World Class Assistant is a big decision. We hope you’ll join us to learn more and have some fun! How you present yourself, your style and your overall look create your total package.

Administrative Professionals 183

Administrative Professionals 2017 Skills Training 183

Service Untitled

JUNE 29, 2011

Here are some suggestions an organization might consider: Have a training program that helps customer representatives deal with people. Give customer service personnel the authority and training to resolve conflicts. Use positive experiences to help other professionals learn.

Customer Service 40

Customer Service Training Social Media Twitter 40

Office Dynamics

JUNE 22, 2016

Only a rare few administrative professionals have learned to tap into the power of the most advanced leadership skill. Learning Highlights. As an attendee, you will learn…. Plus helpful resources for continued learning!). Continued Learning and Development. Download – June 2016 Webinar Chat ARCHIVE.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

BioTeams

JUNE 30, 2020

Point 3 is actually relevant in the context of the learning organisation, as it’s a foundational method to break silos and involve intra and cross company collaboration by the way! As meetings are about discussing outcomes, in a virtual setting, how do we do this despite the variances in attendees, locations and culture ?

Agenda 69

Agenda Collaborate 2020 Etiquette 69

Office Dynamics

SEPTEMBER 28, 2015

When planning upcoming seminars, conferences, and training – see how they line up and teach you strategies that you can bring back and implement in your workplace. Put together a presentation showing your executive the benefits of the training. Therefore, you need to invest in learning (even if your employer can’t support you).

Training 100

Training Promotion Skills Learning 100

Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. I know she does not know but needs to learn this skill in order to succeed every day.”. Joan relayed that all the things she learned as an executive assistant then help her run her business now.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. I know she does not know but needs to learn this skill in order to succeed every day.”. Joan relayed that all the things she learned as an executive assistant then help her run her business now.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Step It Up VA Coaching

OCTOBER 25, 2012

And email etiquette is a big deal, so always use complete sentences, etc., But do take the time to learn about them personally; ask about their families, their pets and hobbies, and show an interest in their lives. Learn as much as you can about your client’s business. and proof your email before you send it.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Service Untitled

JANUARY 13, 2014

Our mothers told us when we were very young that we wouldn’t always get everything we wanted, and we must learn to be fair with everyone we deal with in life. Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem. Take a deep breath.

Customer Service 40

Customer Service Etiquette Medical AT&T 40

Service Untitled

OCTOBER 12, 2010

Many agents politely listen, but consider the training course just a supplement to common sense. Training needs to start with a clear objective, and role-playing places the service representative into the shoes of the customer, and helps to bring clarity to particular situations. How do we then make it more interesting and applicable?

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Service Untitled

JUNE 30, 2010

You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Remember train, train, train. Employees need to be trained in handling customers and how to address them. Consider using social media the same way.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 23, 1 p.m. (New

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Service Untitled

SEPTEMBER 13, 2010

We can learn to create the most positive and best customer service experience for our customers, and use surveys like this to keep us informed. Employees need to be better trained and rewarded for exemplary customer service behaviors using team awards, benefits and senior management acknowledgments.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Office Dynamics

NOVEMBER 23, 2015

Learning Highlights. As an attendee, you’ll learn…. Plus, in honor of the holiday season, she’ll have some special gifts to share for lucky attendees! This will be an informative, inspirational session designed to say goodbye to 2015 and enthusiastically welcome in the New Year.

2015 100

2015 2016 Holidays Administrative Professionals 100

Eat Your Career

AUGUST 9, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Offer to help train others and organize your work as best you can for an easy transition.

2010 100

2010 Stress Resume Cover Letter 100

Service Untitled

APRIL 8, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Help customer focus with the right attitude Cheryl April 08, 2010 Behind the Scenes , Employees , Hiring & Training 1 Comment There are a number of factors that significantly affect how well a customer service representative is able to identify and help customers.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Service Untitled

SEPTEMBER 27, 2010

It becomes a finely honed combination of quantity and efficiency developed by knowledge of the product, understanding the needs of customers, training, and the support tools available to the customer service team. In a call center, there are super stars, top performers, middle of the road workers, and low performers.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Office Dynamics

APRIL 26, 2016

If you have been in the administrative profession for 25+ years, know that you can keep growing, expanding and learning. In fact, you need to continually learn and grow. If you are considering being an executive assistant, keep in mind the opportunities can be limitless.

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100