Professional Assistant Blog

JANUARY 9, 2008

If you receive a file that was written in the Microsoft Office 2007 format, you can download the patch called Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats. The only downfall was that if you accidentally sent the client a Microsoft Excel XP version, they wouldnt be able to open it.

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2007 Filing Microsoft Excel Microsoft Word 100

Professional Assistant Blog

SEPTEMBER 7, 2007

A template can be downloaded here. Make sure to provide feedback (positive and/or negative) so that everyone can obtain ideas from what is being said. After the meeting, provide a copy of the meeting minutes to everyone involved in the meeting. You will notice that your meetings will run much smoother once you apply these methods.

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2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. That way the reader can relax and continue to read the email knowing you are not shouting at them. I agree with downloading backgrounds. Jane Watson of J.

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Professional Assistant Blog

OCTOBER 10, 2008

www.conetrees.com/2008/10/downloads/clean-elegant-presentation-template Posted on 12 October, 2008 1:34 PM The Professional Assistant Hi Feng Liang, Thanks for the comment. This looks great. Hopefully other people will use it as well.

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Professional Assistant Blog

AUGUST 14, 2008

Free download the iso file : [link] 2.Burn Post from: Administrative Assistant Tips 3comments for this post alexis yes,I forgot my windows password last week, and I solved my problem with the help of windows password reset 6.0 on the recommendation of my friend.It's also a great way !It's It's worth a try! as follows: 1.Free

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Service Untitled

JULY 30, 2010

All it took was my phone number and email address, and I would earn money back on all of my purchases. It’s so easy to communicate with someone once you have their email address, and doing it through newsletters, and promotional updates provide an interesting and upbeat way to stay in touch with all of your loyal customers.

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Customer Service Expenses Purchasing Etiquette 40

Service Untitled

MAY 19, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer appreciation demonstrated by thank you notes Cheryl May 19, 2010 Customer Service , Etiquette 1 Comment This morning was the closing of one of my real estate properties that had been listed for nearly a year before it finally sold.

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Customer Service Etiquette Business Cards 2010 40

Service Untitled

OCTOBER 28, 2010

Based on statistics, 29% of users will leave their phone numbers when submitting feedback, and 60% will give their real email addresses. Software spots negative and positive comments specific to the organization. The software is not without its problems however. So how do structured data analysis feedbacks work?

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Customer Service Office Depot Purchasing Etiquette 40

Service Untitled

APRIL 2, 2009

Some useful contact volume metrics to track are: The number of phone calls, live chats, emails, etc. It can certainly be misused or misunderstood, but assuming it’s collected properly, it won’t make mistakes. The time each interaction takes to complete. How many people are working at a given time.

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Customer Service Etiquette 2006 2009 40

Service Untitled

APRIL 22, 2010

Have meetings, informal chats, luncheons, and/or emails to keep everyone in touch. photo credit: Stipo team Possibly Related Posts: Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, Those emails count in customer service Emails can be an important part of business.

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Customer Service International Etiquette 2010 40

Service Untitled

AUGUST 12, 2010

If you keep a database of addresses and email lists, send your customers birthday cards, promotions, and current interesting information. Admit when something has gone wrong, and correct your mistake. Always apologize to the customer. Stay in contact with the customer, and know their needs.

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Customer Service Etiquette 2010 2006 40

Service Untitled

JUNE 4, 2009

An entrepreneur I met with recently told me that his company regularly calls and emails its competitors to see how good they are. They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc.

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Customer Service Etiquette 2006 2009 40

Service Untitled

OCTOBER 6, 2010

We call a business at 4:45 and the person answering the phone can’t email or fax the relevant paperwork because everyone is getting ready to close the office at 5:00. I don’t think there is a magic formula, specific software, Is customer service commensurate with price in real estate sales?

Customer Service 40

Customer Service Fax Etiquette 2010 40

Service Untitled

AUGUST 30, 2010

Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? The software program has pre-written responses for repetitive questions. A customer logs in and sets up a user account.

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Customer Service Social Media Credit Card Etiquette 40

Professional Assistant Blog

SEPTEMBER 13, 2007

To download a sample copy of AAU: www.writingink.ca/aau.html. Being a male administrative assistant has its ups and downs, but the ride is definitely exiting and fulfilling. This article was originally published in Administrative Assistant’s Update newsletter. To subscribe to AAU: carswell.customerrelations@thomson.com.

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2007 2008 Cubicle Google Docs 100

Service Untitled

JANUARY 29, 2010

He has employed the use of good communication skills to his strategy, and not just the use of emails, but going out and meeting face to face with clients at regular intervals. He demonstrates by example and current references his technical expertise and how that experience makes him better than competing companies.

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Customer Service Etiquette 2010 2006 40

Service Untitled

MARCH 15, 2010

Complimentary in-flight email and instant messaging known as “Beta Blue&# , first checked bag free, 36 channels of Directv, 100 channels of XM Radio, and unlimited named snacks are advertised on their website.

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Credit Card Customer Service 2009 Travel 40

Service Untitled

MARCH 16, 2009

Because customers don’t have to keep calling or emailing back to get their issue resolved, representatives are able to move on and help other customers instead of having to go back and keep addressing the same problem. When an issue is resolved on the first contact, one representative handles the issue and knows what it is about.

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Customer Service Etiquette Phones 2006 40

Service Untitled

JUNE 30, 2010

When dealing in customer service, the importance of call centers and emails make profound impressions, however the interaction is generally private; that is between the customer service representative and the customer. When you enter the world of social media, service or product problems can immediately become public discussions.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

SEPTEMBER 24, 2010

Make sure to enter the caller’s name, phone number, and/or email address. After the contact, please email this information to Cate Sharkey at csharkey@starbucks.com immediately. Notate the case accordingly. Until further notice, there is no need to forward case notes to the DM and request follow-up through that channel.

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Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 26, 2010

More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty.

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Customer Service Etiquette AT&T 2010 40

Service Untitled

JUNE 22, 2010

I also suggest a few questions to assess age group, gender, and demographics, and at the end of the survey, make sure you provide an email address or contact information for a customer who feels they may want to contact someone in your organization. You never know; you could be gaining another loyal customer.

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Customer Service Purchasing Etiquette 2010 40

Service Untitled

FEBRUARY 26, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives The Angriest Customers Douglas February 27, 2009 Angry Customers , Etiquette 4 Comments Working with angry customers is a part of customer service that can’t be avoided.

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Customer Service Etiquette AT&T 2006 40

Service Untitled

MARCH 4, 2009

Please email me your email address and I will send you more information about the Accenture research and findings. Do you have any contact information that I could use to try and gt a copy of the report? Brian Sprague said: Apr 02, 09 at 1:05 am Tim, Sorry for the delay in responding.

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Customer Service Etiquette 2006 AT&T 40

Service Untitled

OCTOBER 21, 2009

email, web, etc.). Fewer callers getting through to employees means fewer are employees are needed and more money saved, so companies design extremely complicated phone systems that are designed to help customers automatically (self-service) and have messages pushing customers to other support mediums (e.

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Customer Service Phones Promotion AT&T 40

Service Untitled

APRIL 7, 2010

Lauderdale Airport for a Spirit Airlines flight that we’d booked to San Antonio, Texas, and had confirmed by email, and were told by a Spirit employee that they didn’t fly there any more. Lauderdale on an entire route. We arrived at Ft. That was it. No apology, no explanation. They hadn’t just canceled a single flight.

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Customer Service Travel Policies AT&T 40

Service Untitled

JUNE 24, 2010

and after a quick email exchange, John was nice enough to agree to an interview. In case you aren’t aware, Sennheiser is a major manufacturer of microphones, headphones, and wireless transmission systems.

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Interviewing Customer Service 2010 Etiquette 40