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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. The prospect is now a patient and has referred dozens of friends. Successful businesses S.I.T.

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Are you Ga Ga For Google?

The Office Professionals Place

Now Google can help you do things like…… Google Docs – Create and share your online documents, presentations and spreadsheets Google Voice - Don’t have time to listen to voicemails? Google Health – organize your medical records, prescriptions, etc. Are you Googling?

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2 Measures of effective productivity systems…

Ian's Messy Desk

I asked why he had been on the medication and she said, “that was four years ago, when he had his surgery.” It doesn’t matter whether you use an electronic document system like Eric Mack , or a shoe box in your closet: if you can’t retrieve the information when you need it, the system is not effective. She read off the details.

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Different spellings: British, Canadian and American

Laughing all the Way to Work

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. Lets enjoy our day together.©

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Repeating Headers and Footers while in Sections

Laughing all the Way to Work

.© Copyright Patricia Robb 2010 26 October, 2008 Repeating Headers and Footers while in Sections Someone was asking on another site how to repeat a footer for just one section in a document, i.e. a table. She said it would be the same instructions for a table or a document in Word. These are instructions for Word 2003. "I

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Frustration Busters!

Laughing all the Way to Work

Recently I was working with someone on an Excel document. They sent an e-mail wondering if any of the assistants could help them export a document from Excel to Word. Unlike Word you will only see the header repeated when you do a print preview or print the document. Holidays Humour "A cheerful heart is good like medicine."

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We live in an Acronym Happy World.

Laughing all the Way to Work

Coming from a legal background, we were always taught if you are using an acronym or initialism in writing, on the first use you should spell it out and then put the acronym in brackets, which makes a lot of sense and saves a lot of head scratching and searching the document to figure out what the person is referring to. Excellent material!