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Recruiting talented employees to enhance customer service

Service Untitled

Happy employees make for motivated people who want to deliver the best customer service they can to assist consumers and clients. Make the working environment a place where employees want to show up every day; not a place where they stand outside dreading the tick of the clock. photo by: seanbjack.

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Johnny Bench's Vowels of Success

Make or Break Moments

I’d come early to watch the warm ups and stay for the game. I had been inspired by Bench’s baseball career and read his book Catch You Later which also offered up some pretty encouraging thoughts that helped me through that rough patch. He’s got to ride that nag till it drops.&#

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

CONNECT WITH NICOLE Nicole on LinkedIn Bosun Solutions Mic’d Up Booking ABOUT NICOLE Nicole Grinnell is the CEO of a multi million dollar company and has a passion for helping other business owners find affordable solutions to help grow their business. And so I sort of moved up. Where did you jump in?

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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

When my mom retired just shy of her 80th birthday from the profession, she was given a scrapbook that was packed with pages of pictures, letters and writings about what she meant to her co-workers and organization. Yet they wake up, do it all over again, and still somehow make you feel like you’re the only person in the world that matters.

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It’s charm school for Delta Airlines

Service Untitled

When Delta merged with Northwest Airlines, it seemed just to make a wider venue for the endless lack of customer service and concern. Customer service training will center around the universal principals, however it won’t be about offering waivers or bending the rules. Solve together. Offer solutions and choices.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Get ahead of customer dissatisfaction.

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Service Untitled» Blog Archive » Publix on top of American.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Every 4th quarter, households are polled to evaluate customer service, pricing, inventory position, and variety. “The stock sharing and the retirement plan is great.&#