article thumbnail

What Is Professional Development? We Unpack the Essentials

Success

Technical skills upgrade Whether you code software, are a customer service representative or design digital graphics, the technical landscape has likely changed since you attended college. They retire or move to a new company. Engage with experienced professionals either inside or outside your workplace for guidance and wisdom.

Skills 291
article thumbnail

Recruiting talented employees to enhance customer service

Service Untitled

Happy employees make for motivated people who want to deliver the best customer service they can to assist consumers and clients. Possibly Related Posts: Walmart’s dismal customer service scores drive customers away Since 2007, Walmart department and discount stores repeatedly have been. photo by: seanbjack.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Liveops Distributed, Work at Home, Independent Call Center Workforce

Small Business Labs

We met with Liveops last week and learned they have about 20,000 independent agents providing customer service and sales support to over 400 enterprise clients. Many are parents or care givers and about 1 in 5 are semi-retired. The agents are independent workers who contract with Liveops and work remotely, mostly from home.

article thumbnail

Why the over 50s are leaving the workforce in huge numbers

Workplace Insight

Of course, it could simply be that workers saved more during the pandemic and can now afford to retire in comfort earlier than planned. Surprisingly, the silver exodus is not concentrated in the richest segments of society – even though one might expect that they would be the most able to retire.

article thumbnail

Ep 209: Molly Denham on Remote Work and Career Paths for Administrative Professionals

LEADERASSISTANT.COM

. – General James Cartwright CONNECT WITH MOLLY Molly on LinkedIn Vexa Services Vexa Software ABOUT MOLLY Molly Denham spent 22 years as an administrative specialist in the US Air Force, working at every level and traveling all around the world.

article thumbnail

Future-Proof Your Career

Office Dynamics

I’m always amazed when I meet someone in the workplace and I ask them what their goals are for the next year or I talk to them about expanding their skill sets and they say to me, “I plan to coast until I retire. I think to myself, “How are you so sure everything is going to stay the same until you retire three or four years from now?”

2016 100
article thumbnail

Johnny Bench's Vowels of Success

Make or Break Moments

In customer service words, I believe we can take that to mean that we never give up in our effort to provide every customer the best experience; when it is easy and when it is challenging. Well, I don’t know another catcher in history that is as famous as Johnny for making the most of every opportunity in his career.