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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.”

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. As a result, companies didn’t cut salaries when they reduced hours.

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Ep 242: Nicki Cave on Managing a Team of Assistants and Finding Happiness in Your Work

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Let me tell you about ezCater with over 100,000 restaurants to choose from nationwide and 24/7 customer support.

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. " Warning! Incoming text message. I look like that!! The importance of having someone to talk to Psst! (for

2010 100
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Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

Should you ever be in a situation where you’re trying to explain to someone why getting online is a really, really good idea, tell that person this: People Don’t Use the Yellow Pages Anymore When was the last time you hauled the business directory off the shelf and looked up a business when you needed one? I’m betting it’s been a long time.

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