Professional Assistant Blog

JULY 17, 2009

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. They most likely will stop using your product/service, but also, they would end up telling their friends.

2008 100

2008 Customer Service Cubicle Google Docs 100

All Things Admin

JUNE 23, 2021

It should be easy for someone else to pick up, follow, and achieve the same results, even if they’ve never touched the project before. Travel planning. Customer service. Procedures for setting up the conference room for the meeting – setting up audio-visual equipment, etc. Meeting and event planning.

Agenda 90

Agenda Equipment Administrative Professionals Calendars 90

Laughing all the Way to Work

JULY 12, 2010

Where's the remote thingy for the PowerPoint? I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

2010 100

2010 Interviewing Time Zones IAAP 100

Musings of a High-Level Executive Assistant

AUGUST 16, 2010

If you’re afraid you’ll only be picking up dry cleaning all day, you can state what you are looking for by saying, “My background has been as an executive assistant, where 90% of my workload related to the office and 10% was personal business handling x, y, z.” This means when you show up for the interview you are courteous to everyone.

Temping 40

Temping Cover Letter Interviewing Resume 40

Professional Assistant Blog

DECEMBER 19, 2011

The good news is that I now have free time to start my own business (if I don't end up finding something permanent) and hope that this new venture will take off like a rocket! U nfortunately, I got let go from my job due to restructuring and am looking for work now. This was the bad news. You might be asking what this is.

Calendars 100

Calendars Phones Microsoft Access Microsoft Excel 100

Practically Perfect PA

SEPTEMBER 19, 2014

Yes, NVQ’s in Customer Services and Business Administration. Yes, interpersonal comms, IT related courses to keep up with the changes from when I started 30 years ago on an manual typewriter! I did an NVQ to level 3 and have attended several PA courses to keep my skills up to date. NVQ in Business Administration.

IAAP 100

IAAP Training AT&T Skills 100