Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

All Things Admin

JUNE 23, 2021

Travel planning. Customer service. PowerPoint template for presenting meeting materials ? Every office needs different systems to run smoothly, but most administrative professionals will require most or all of the systems in this core group: Time and task management. Meeting and event planning. Project management.

Agenda 90

Agenda Equipment Administrative Professionals Calendars 90

Laughing all the Way to Work

JULY 12, 2010

Where's the remote thingy for the PowerPoint? I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. ► March (2) Admin Buddies Are you prepared?

2010 100

2010 Interviewing Time Zones IAAP 100

Musings of a High-Level Executive Assistant

AUGUST 16, 2010

The reality of being an EA is that while the phones, calendar, and travel are essentially the same in every office your boss and your team are always unique people with their own work styles and needs.

Temping 40

Temping Cover Letter Interviewing Resume 40

Professional Assistant Blog

DECEMBER 19, 2011

Image by cogdogblog. U nfortunately, I got let go from my job due to restructuring and am looking for work now. This was the bad news. The good news is that I now have free time to start my own business (if I don't end up finding something permanent) and hope that this new venture will take off like a rocket!

Calendars 100

Calendars Phones Microsoft Access Microsoft Excel 100

Practically Perfect PA

SEPTEMBER 19, 2014

Yes, NVQ’s in Customer Services and Business Administration. Also attended general Excel/Word/Powerpoint courses. Yes – NVQ in Customer Service. High standard of customer service and the ability to work under pressure in a busy environment and be flexible and adaptable is key.

IAAP 100

IAAP Training AT&T Skills 100