Remove Customer Service Remove Policies Remove Presentation Remove Social Media
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Customer Service Through Social Media: The game has changed

Customers Rock!

Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. Plus, Harry interviewed me about my book, The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

These programs can refine and even create brand new images, videos, presentations, written content, data analysis, and more. You can’t spend more than two minutes on social media without being inundated by self-proclaimed “experts” telling you how A.I. tools have flooded the market. If it does, great. in their personal lives.

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Book Review: The Customer Service Survival Kit

Service Untitled

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

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Behind the Social Media Curtains: Virtual Assistants

Denise Aday

Perhaps that explains some of his grumpiness regarding the use of virtual assistants in social media. But… I agree with much of what he said in his post yesterday, “Looking Behind the Curtains on the Social Media Stage: Humans Don’t Scale&#. Let me start by saying that I adore Jeremiah.

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Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Apart from describing the tasks, talk about the leave policy, workplace bonuses, yearly paid leaves, vacation plans, health insurance, employee stock options etc. This includes content formation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copy writing, performance analysis.

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Customers Have to Pay at Claire's

Make or Break Moments

Yesterday my daughter and I went shopping for a birthday present. It doesn’t sound like this is a location edict, but more of a companywide policy. Claire’s isn’t wearing the customer’s shoes – I would suggest they spend a minute viewing their new policy from the customer’s perspective.

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Improving the online holiday shopping experience

Service Untitled

The holiday campaigns have begun; sales all over television, billboards, and online social media. There is nothing worse than being presented with hidden fees at checkout. Prominently display warranties and return policies. Headsets.com provides a return policy with no excuse ever necessary.