Success
MARCH 13, 2022
Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.
Workplace Insight
NOVEMBER 30, 2023
In at least ten white collar roles, more than 35 percent of tasks could be done by AI, with medical secretaries (41 percent) predicted to be the most impacted. Generative AI will have a much greater impact on white collar roles than blue collar ones over the next 10 years, according to a new report from Pearson.
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LEADERASSISTANT.COM
MARCH 26, 2023
She currently serves a Software Engineering Executive but also has experience assisting in the medical, arts, legal, real estate and finance fields. . – 1 Timothy 4:12 CONNECT WITH MARIAH Mariah on LinkedIn ABOUT MARIAH Mariah Kerby is an experienced assistant who has been in the space for 10 years.
Service Untitled
FEBRUARY 17, 2011
On January 21, a customer service agent for 39DollarGlasses.com has been lauded as a hero after some quick thinking. Customer service representative Donna Petrosini was speaking with Karen Ford, a customer since 2008, when Ford began to slur her words and dropped the phone. Good service valued over good food?
Service Untitled
FEBRUARY 26, 2010
Service Untitled The blog about customer service and the customer service experience. Actually the company’s customer service award can be attributed to the attentiveness and concern for the well-being of their associates. Do toll-free numbers help customer service?
Success
DECEMBER 14, 2022
The surprises began with dinner at the swankiest restaurant from their hometown in Brussels and progressed to skydiving, matching tattoos and a “bachelor’s” weekend in Ireland. Her Noah’s Arks Rescue charity pays the medical, rehabilitation and caregiving costs for dogs that otherwise would be euthanized. She woke him up at 5:30 a.m.
Ideas.Ted
JULY 8, 2021
The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.
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