Success
AUGUST 28, 2022
Kickliter’s role is unique: She is primarily focused on customer happiness. Imagine a customer service team on steroids. Every day, she and a cadre of “happiness experts” and “happiness allies” review every iota of customer feedback, proactively searching for ways to improve their clients’ experience with the company’s software.
Service Untitled
NOVEMBER 8, 2012
Once upon a time a patient would never think of questioning a physician’s rude bedside manner, never twitch the slightest dissatisfaction when made to wait hours in an uncomfortable waiting room with outdated magazines, or even speak out when having to deal with a rude staff. Fortunately that has all changed.
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Allwork
AUGUST 31, 2023
Mobile Magic: Responsiveness and Accessibility Let’s face it, phones are like extensions of our hands. Trendy Blogging: Industry Trends and Coworking Benefits Imagine your website as a magazine that your members can’t put down. Nobody likes waiting, right? It’s like offering coworking on the go! Let’s dive in!
Success
AUGUST 25, 2021
If I had taken the safe route and always done as I was told, when I was told, where I was told, I’m pretty sure I would still be answering the phones at my father’s office in Florida. There’s nothing wrong with working for my dad or answering phones; it’s just not what I’m meant to do. Copyright © 2021 by Rebecca Minkoff.
Service Untitled
MARCH 22, 2010
Service Untitled The blog about customer service and the customer service experience. A system that makes special orders simple is a system that helps promote customer service. Magazine by Joel Spolsky. Possibly Related Posts: L.L.Bean ranks #1 in customer service L.L. At a local.
Office Dynamics
OCTOBER 15, 2014
Do you hear the ‘ Ring, Ring’ of the Get-a-Clue phone? Not long after, I had phone call with a close friend that has known me since high school. She’s a frequent guest participant for “AdminChat” a weekly Executive Secretary Magazine- hosted twitterchat and sponsored by PA_Assist. ( @OfficeRenegade ). It’s a message, folks!
Office Dynamics
JANUARY 19, 2015
Bottom line: You can actually be less effective, create mistakes, feel less happy and are less customer-service oriented. – Darren Hardy, Publisher of SUCCESS Magazine. Leave a voice-mail message that specifies the times you will and will not be able to return to phone calls. Learn more and register here.
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