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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Unlocking The Future: A Comprehensive Guide To AI-Driven Career Excellence

Allwork

Key AI technologies like machine learning, natural language processing, and automation offer avenues for career advancement and essential skills development. To capitalize on AI’s potential, professionals must engage in continuous learning, integrate AI skills, and adapt to AI-driven workplace transformations.

Skills 291
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What Is Professional Development? We Unpack the Essentials

Success

Before getting there, let’s unpack the essentials of what skill training really is. Rooted in the belief that skill acquisition doesn’t end after formal education, job training bridges the gap between academic knowledge and practical, on-the-job requirements. Learning new skills is paramount to success.

Skills 312
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Hard Skills vs. Soft Skills: What’s the Difference and Which Do I Need to Build?

Success

Job-seekers acquire these through education, training and experience. For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed. Hard skills are measurable Hard skills stand out due to their measurable, easily identifiable nature.

Skills 300
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The Ultimate Handbook for Remote Work from Home Jobs

Allwork

Whether you are a tech-savvy coder, a creative writer, a meticulous accountant, or a supportive customer service representative, there is a niche for you. Industries such as information technology, healthcare, education, marketing, and customer service are just a few domains where remote work flourishes.

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Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

LEADERASSISTANT.COM

She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability. She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability.

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Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Sarah talks about the challenges and rewards of being an EA, learning to adapt, and the importance of having fun with colleagues to cultivate a thriving culture. Sarah Abbott is executive assistant to the CEO, CFO, and GC at Utz Brands.