Remove Customer Service Remove Learning Remove Phones Remove Resume
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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. You need real connections to develop lasting relationships with your customers. Do your homework.

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How to Choose the Right Recruitment Automation Software for Your Agency?

Recruit CRM

When recruiters are assisted with tools ranging from AI resume parsers and automated job listing to interview scheduling, recruiting staff can focus their energy on engaging with top candidates and augmenting their recruitment brand. Prompt Customer Support Customer service is crucial when considering buying a recruitment automation software.

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Epic pandemic? Taking control of your career during times of uncertainty

Who's the Real Boss?

Whatever it might be, don’t sell yourself short – you can do anything, and learn anything, very quickly! Think about how good it will look on your resume to have a certificate in accounts payable/receivable, in payroll or even human resources. So update that resume and see what’s out there!

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.

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Self Defense for Admins

The Office Professionals Place

Take a course, if you already know the basics, go to the next tier and learn at the intermediate and expert levels. Enhance your resume and get the Microsoft Office Specialist (MOS) certification or Microsoft Certified Application Specialist (MCAS). You must be able to communicate effectively with your colleagues, boss, and customers.

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Answering Reader Mail: What Do Employers Look for in High-Level EA Candidates?

Musings of a High-Level Executive Assistant

1) I’ve always found it extremely helpful to be and communicate that you are experienced, but willing to learn, be humble, and fine with doing the mundane tasks or dirty work. First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary.

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself? 411 Look Up 411.ca

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