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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Emerging Technologies for Administrative Professionals

All Things Admin

The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. However, understanding the steep learning curves involved, adding these skills sooner rather than later will allow you to stay ahead.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

That includes banners of various sizes for social media as well as templates for brochures, catalogs, newsletters for your email marketing strategy —anything you may conceivably use as your business grows. Learn how to plug in new content at the technical level even if you have a committed staff member.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

It simulates human intelligence because it learns from experience and gets smarter (which sounds wild!). Practice & Play The absolute best and easiest way to learn something new is to get your hands dirty. You have to learn how to leverage the software fully and figure out how to implement it into your day-to-day workflow.

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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Everything is right there in your procedures manual! Explore all of our systems and procedures development options!

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Warm thoughts for customer service during the holidays

Service Untitled

Ask your readers as you send out regular emails, what kind of information they want to learn. Take care of your customers and attract new ones. Promote these events via email, newsletters, or social media. Finding your first customers using great customer service The hardest part of succeeding in a new business is.

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Marketing Drives Traffic: Sales People Make or Break the Outcome

Make or Break Moments

Lesson Learned: One way to create sales is to get people into the store. I assume the purpose of Internet marketing is to create sales. One person was behind the desk, I was no more than five feet away and talking to her when she picked up the phone and called a vendor, totally ignoring my presence.