Customer Service Learning Newsletter Phones 
Tips From T. Marie
AUGUST 17, 2016
A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.
All Things Admin
FEBRUARY 20, 2023
Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry.
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Eat Your Career
AUGUST 28, 2023
It simulates human intelligence because it learns from experience and gets smarter (which sounds wild!). Practice & Play The absolute best and easiest way to learn something new is to get your hands dirty. You have to learn how to leverage the software fully and figure out how to implement it into your day-to-day workflow.
Make or Break Moments
DECEMBER 16, 2009
One person was behind the desk, I was no more than five feet away and talking to her when she picked up the phone and called a vendor, totally ignoring my presence. Lesson Learned: One way to create sales is to get people into the store. Yet, a phone call appeared to be more important than engaging me in even trivial conversation.
Tips From T. Marie
DECEMBER 30, 2014
If you don’t realize the majority of your visitors are stopping by on their smart phones, you may not be offering them a responsive design in order to give them the best experience. I’ll take it a step further and say that they also want real content on your blog or in your newsletters. Customer Service Goes SOCIAL.
Customers Rock!
APRIL 26, 2010
Kevin Hillstrom of MineThatData shared his experiences with some major apparel companies: At Lands’ End, professionals had to help out in the warehouse, or on the phones, during the holiday season and during bad weather. You learn a lot about customers doing that.
Step It Up VA Coaching
OCTOBER 25, 2012
And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. But do take the time to learn about them personally; ask about their families, their pets and hobbies, and show an interest in their lives.
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