Remove Customer Service Remove Interviewing Remove Social Media Remove Twitter
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Customer Service Through Social Media: The game has changed

Customers Rock!

Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. Plus, Harry interviewed me about my book, The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers.

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TikTok Is Here to Stay—Is Your Brand Ready?

Success

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. If the world’s most popular search engine was succeeded by a social media app, it may indicate a new era for the platforms that were once used solely for entertainment. Humanization.

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Measuring the Impact of Social Media

Customers Rock!

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Visit the blog carnival post “ Calculating the ROI of Social Media ” to check out the full list of posts from numerous well-known social media thought leaders. What are the costs? Measuring the gains.

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The Seven Things I Love About Social Media

Make or Break Moments

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. Twitter – I am amazed by the famous people I have had the opportunity to tweet with and the connections I’ve made in just 140 characters or less. It’s just so simple to connect with customers! The immediacy.

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Is Using Social Media at Work a Good Idea?

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? They Twitter. Facebook announced this week is has 500 million users. They comment on blogs.

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Real Time Reviews via Mobile Devices – Are You Prepared?

Make or Break Moments

Posted by Deborah Chaddock Brown on June 2, 2010 under Listening , Missed Moments , social media | Be the First to Comment Just saw this link on a tweet The Biggest Shift Since the Industrial Revolution. That’s a big chunk of your customers. So how do you listen on Twitter? Eighty percent of what, you ask?

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Service Untitled» Blog Archive » Customer service procedures and.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Consider using social media the same way. Offer role-playing, mentoring and carefully select those employees who can resolve, address and deal with customers in a positive manner.