Make or Break Moments

JUNE 4, 2010

A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Did you also find a reference to a site that links directly to your name? What did you find? Social media has taken over the web.

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Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© Oh where or where is my password?

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Make or Break Moments

JULY 20, 2010

It is also true with our customers. If we put them first in all we do – the customer service experience improves. Word circulates that your business is the customer-friendly business. Buy your copy of 105 Ways to Put Customers First today.

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Make or Break Moments

MARCH 9, 2010

They use technology to allow service men and women to deposit checks no matter where they are stationed. They address their customers by their military title. They have created a company that puts the specific needs of their customers first. I was especially intrigued by what the article refers to it as their Secret Sauce.

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Make or Break Moments

AUGUST 2, 2010

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. Is there a way for you to change that one item and make it more customer focused? The CUSTOMER, every time.

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Make or Break Moments

JULY 14, 2010

I belong to several; local groups with a variety of business types and industry specific groups for speakers, writers, customer service and HR professionals. We talk about CUSTOMER SERVICE but I didn’t see a group that dealt with the “relationships&# we have with customers.

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Make or Break Moments

MAY 20, 2010

In customer service words, I believe we can take that to mean that we never give up in our effort to provide every customer the best experience; when it is easy and when it is challenging. We have to stop at nothing to do our best to build those customer relationships so they remember, refer and return.

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Allwork

MARCH 4, 2024

I’ll talk about my time, which is my longest stint at Wells Fargo, but I can even kind of back up just even before that and say I worked at Walt Disney World as an intern, which taught me so much about people, because customer service, oh, my goodness, it is top notch at Walt Disney World. And so I interned there.

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Service Untitled

JANUARY 23, 2012

After interviewing Zappos CEO Tony Hsieh and seeing the company’s HQ outside of Las Vegas , I knew I wanted to learn more about the nuts and bolts and day-to-day operations of Zappos. To get this information, I spoke to Rob Siefker, Director of the Zappos Customer Loyalty Team. There’s talk of history.

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Service Untitled

SEPTEMBER 23, 2010

Service Untitled The blog about customer service and the customer service experience. Especially interesting to readers are customer comments and suggestions, and here presents the opportunity to create customer loyalty. Good customers refer new customers, but everyone likes freebies.

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Service Untitled

NOVEMBER 6, 2009

Service Untitled The blog about customer service and the customer service experience. Escalations are usually from angry/vocal/important customers who are having a problem and are going “up the chain&#. Staying in touch with the customers. There are a couple of different views on this.

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Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships.

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Service Untitled

MAY 20, 2010

Service Untitled The blog about customer service and the customer service experience. Any customer service agent would find that behavior unacceptable. Become an advocate for the patient and refer the patient to helpful resources. While listening repeat what they are saying for accuracy.

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Customer Service Medical Health Etiquette 40

Service Untitled

AUGUST 30, 2010

Service Untitled The blog about customer service and the customer service experience. Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? There are no. What do you recommend?

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Service Untitled

OCTOBER 21, 2009

Service Untitled The blog about customer service and the customer service experience. These companies generally don’t place a huge emphasis on phone-based customer service and want to reduce the cost of the customer service they provide. email, web, etc.).

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Service Untitled

JUNE 22, 2009

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Answering the “what do you recommend&# question.

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Musings of a High-Level Executive Assistant

AUGUST 16, 2010

In interviews I’ve said that I’ve worked for introverts and extroverts and my job is to conform to the needs of my boss. First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary.

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Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Now you have a general idea of what you want to sell, so it’s time to get to know your ideal customer and what they want. Set up interviews. Talk to potential customers.

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The Small Business Blog

NOVEMBER 9, 2009

As I mentioned in my CNBC interview last week , these high interest rates take all the profit margin out of the business that can be done out there.

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The Small Business Blog

MAY 8, 2006

third party references 2. Diarmuid ODonovan Said on September 18th, 2007 at 2:40 am I refer to the post from Dennis Would you trust an unqualified Doctor? I recently set up a small publishing business and interviewed half a dozen accountants before settling on a local chap who was brave enough to publish his fees on the web.

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Musings of a High-Level Executive Assistant

JUNE 5, 2019

We get that bigger and better paying projects come along, but there was also no diplomatic finessing that is the mark of amazing customer service and client relations. I now have to prepare for this interview which will take at least 3-5 hours. I show up to the interview and the CEO is not there. They ask when I’m free.

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Recruit CRM

APRIL 5, 2021

As the name suggests, high-volume recruiting or mass hiring refers to recruiting a wide variety of candidates in a limited period. Sometimes placing more than ten candidates in a single day— going through the phases of sourcing, shortlisting, interviewing, evaluating is not something new for high-volume recruiters.

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Recruit CRM

NOVEMBER 8, 2021

Its main task is to bring to light only the topmost candidates for interviews. This scanning and sorting feature allows recruiters to glance through CVs and schedule interviews accordingly. However, even for the client, it is a blessing as short listings, interview feedback and all other co-ordinations can be seamlessly handled online.

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Success

AUGUST 3, 2021

Twos are sometimes referred to as the office “mom” or “dad” because of their warm dispositions and tendency to know what’s going on in everyone’s personal lives. This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency. Type Two: The Helper. Motivated by: Being needed Fears: Rejection.

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Allwork

AUGUST 14, 2023

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. I think you’re also referring to stock markets.

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