Remove Customer Service Remove Information Remove Policies Remove Social Media
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Prepare a strategy for social media customer service

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Businesses work social media to help make them successful, but it is wise not to just rush in and set up Facebook and Twitter accounts without having a viable plan. While good reviews about a company’s product or services may build brand loyalty, a problem with a product or service can quickly escalate and get out of control.

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Is Using Social Media at Work a Good Idea?

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? It also can be about exchanging professional information and learning about industry trends.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

You can’t spend more than two minutes on social media without being inundated by self-proclaimed “experts” telling you how A.I. It’s able to make decisions, find connections and process information in a very sophisticated way. Of course, the more information you give it, the better the outcome. tools to be used.

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Is Customer Service Part of Your Business Process?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response? Sounds harsh?

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Ease up on customer service demands during inclement weather

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Employees are not automatically entitled to being paid if they can’t get to work, and those policies should be clearly explained in staffing contracts or the company handbook. Check the website of the airline carrier for their policies concerning inclement weather. photo by: thisreidwrites.

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TheMarq: Social Media Not a Panacea

The Marq

TheMarq A Human Perspective on Business and Life Social Media Not a Panacea Some will find this as no surprise: social media is NOT the answer to every challenge in business. Therefore, the business value is how quickly you receive information thats vital to your business by people you can trust.

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I’m telling my friends about the bad customer service

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How many of us really take the time to sit down and Google all of the information we need to make a formal complaint when a business treats us poorly? Good thing for social media and Twitter however, but will that solve all of the problems we can’t quite condense to 140 characters or less?